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    Data Analyst - Detroit, United States - LanceSoft

    LanceSoft
    LanceSoft Detroit, United States

    1 week ago

    Default job background
    Description
    Qualifications:
    • Bachelor's Degree in related field preferred.
    • Two (2) to five (5) years experience in related field is required.
    • Demonstrated knowledge/competency in the following areas: claims or inquiry processing experience preferred, analytical experience, ability to produce statistical information from conceptual needs, and working with PC application and/or mainframe systems preferred.
    • Effective verbal and written communication skills.
    • Ability to lead and contribute to process improvement programs.
    • Excellent interpersonal skills necessary to interact with all levels of all personnel.
    • Ability to work independently
    • Self-starter/Self-motivated
    • Other related skills and/or abilities may be required to perform this job.
    • Department Requirements:
    • Create and present reports and presentations to display operational data and proposed business changes
    • Customer Service experience interfacing with internal and external customers
    • Demonstrated project work/corporate work group experience (within the last year)
    • Provide support to internal and external stakeholders by answering questions, supplying information, support of corporate tools, and training
    • Document and assist with implementing standard policies and procedures
    • Develop and document workflows
    • Identify and or analyze business problems and develop recommendations for solutions
    • Participate in systems testing
    • Develop procedures/controls and provide recommendations for the ongoing improvement of the updated process
    • ACCESS Database knowledge
    • MS Word/EXCEL working experience
    • PowerPoint working knowledge
    • Microsoft Outlook
    • Excel & Access work samples if requested
    • Department Preferences:
    • SharePoint working knowledge
    • Initiative, resourceful
    • Continuous Improvement Process education/training
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