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Customer Service Specialist - Saraland, United States - Allstate Insurance Agency - Kenneth Morgan
3 weeks ago
Description
Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Paid time off
Training & development
Vision insurance
Are you looking for a meaningful career in a local business that has national brand support that people recognize and trust?
As a key member of our team, you will be the first point of contact for our valued clients, providing top-tier customer support and building lasting relationships. Your role will involve a perfect blend of customer service and sales acumen, as you guide clients through their insurance needs while also identifying opportunities to enhance coverage and drive business growth.
Responsibilities
Impress our clients with outstanding customer service, both in-person and over the phone
Listen attentively to clients' needs and offer tailored insurance solutions to protect what matters most to them
Cultivate strong relationships with clients through regular communication and follow-up
Proactively reach out to existing clients to review their coverage and identify opportunities for additional products or services
Generate new business leads through networking, referrals, and community engagement activities
Collaborate closely with our sales team to achieve individual and team sales targets
Job Qualifications
No insurance experience required
Previous experience in customer service and/or sales desired but not required
Willing to obtain necessary Property and Casualty or Personal Lines license upon hire (existing license is a plus)
Confident, motivated individual who works well independently
Able to multi-task, follow through, and follow-up
Have excellent verbal and written communication skills
Proficiency in basic computer applications and willingness to learn new software systems
Benefits include:
Competitive compensation and benefits package with base salary and commission structure
Ongoing training and development opportunities to enhance your skills and advance your career
Supportive and collaborative work environment with a focus on employee growth and success
Opportunities for professional development and advancement within our agency
Positive work environment
Become an integral team member for one of the largest Allstate agencies in coastal Alabama
Good Work. Good Life. Good Hands The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.
The Customer Service Specialist opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors Allstate Insurance Co.
