patient experience enhancement specialist - Cambridge - beBeeConversational

    beBeeConversational
    beBeeConversational Cambridge

    1 week ago

    Job title: Product Manager, Patient and Member Experience

    Description

    Product Manager

    The primary objective of this role is to oversee the ongoing development of our conversational platform, enhancing patient and member experience through technology.

    This position involves owning the definition and delivery of key performance indicators (KPIs) that measure operating efficiencies, customer retention, and growth. Additionally, it entails collaborating across teams to demonstrate the value of our conversational platform to new and existing customers.


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