Service Desk Consultant - Jersey City
1 week ago
Job summary
We are seeking a Service Desk Consultant to serve as the IT department's central point of contact for all employee and vendor hardware or software issues, questions and IT service requests. The successful candidate will provide outstanding customer service and maintain a broad understanding of the IT organization.Responsibilities
- Serve as the IT department's central point of contact for all employee and vendor hardware or software issues, questions and IT service requests.
- Maintain a broad understanding of the IT organization
- Provide tier 1 and some tier 2 technical assistance and support for incoming queries and issues related to IT systems.
Job description
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