General Manager - Vandalia

Overview · Come join Thomas & Galbraith in Dayton—one of the largest and fastest-growing HVAC, Plumbing, and Electrical companies in the Midwest. · How did we get here so quickly? Simple. We hire the best (that's you), and our customers feel the difference. People often come to T ...

Job description

Overview

Come join Thomas & Galbraith in Dayton—one of the largest and fastest-growing HVAC, Plumbing, and Electrical companies in the Midwest.

How did we get here so quickly? Simple. We hire the best (that's you), and our customers feel the difference. People often come to Thomas & Galbraith looking for a job—but they stay because they find a career, real growth opportunities, and a place where excellence is recognized and rewarded.

As the General Manager, you will have ownership of the Dayton branch's performance, culture, and growth. You are the strategic and operational leader responsible for driving revenue, profitability, customer satisfaction, and team engagement across HVAC, Plumbing, and Electrical operations.

This role requires a hands-on leader who can inspire teams, hold high standards, and execute with discipline—while building a strong, people-first culture aligned with Thomas & Galbraith's values.

What's In It For Me?

• Industry-leading compensation: $80,000 – $110,000 annually (DOE) plus bonus potential

• FREE Employee & Dependent Telehealth (no copay)

• Company-matched Health Savings Account and 401(k)

• FREE Long-Term Disability, Employee & Family Life Insurance

• Wellness Program & Employee Assistance Program (Mental Health)

• Voluntary Short-Term Disability, Accident, and Critical Illness Insurance

• Paid Company Holidays

• Paid Community Service Day

• Company-paid PTO (up to 4 weeks)

• Company-paid Bereavement & Jury Duty Leave

• Friends & Family Discounts

• Industry-leading training and professional development programs

Responsibilities

What Will I Do?

• Build and sustain a high-performing team by recruiting, developing, motivating, and retaining top talent

• Set the tone for culture and brand loyalty through daily huddles, team meetings, and regular 1:1s

• Serve as a customer-first ambassador, ensuring exceptional service and swift resolution of customer concerns

• Establish and maintain strong operational processes for labor planning, material distribution, and scheduling

• Partner cross-functionally with support teams, procurement, sales, field operations, and technical services to ensure best practices

• Maintain accurate inventory controls across fleet, parts, and materials to minimize discrepancies

• Collaborate diplomatically with vendors, government agencies, community leaders, and external partners

• Drive business growth by meeting or exceeding financial goals; analyze forecasts and costs to guide strategy

• Implement and document scalable processes that align with company objectives

• Promote and maintain a safe, accident-free, and healthy work environment

• Recognize and develop team members through coaching, performance evaluations, and timely compensation reviews

• Oversee all branch operations including workforce planning, resource allocation, and execution against business objectives

• Drive accountability, monitor performance trends, and take corrective action to achieve revenue and gross margin targets

Qualifications

Do I Have What It Takes?

• Strong interpersonal, written, and verbal communication skills

• High computer proficiency (Microsoft preferred; ServiceTitan experience a plus)

• 10 years of management experience demonstrating strong leadership, customer focus, problem-solving, and decision-making

• 5 years leading day-to-day operations within a Home Services business (HVAC, Plumbing, and/or Electrical)

• Proven track record of year-over-year business growth

• Valid driver's license

If you check the boxes above, you've found the right place to build—and lead—the next chapter of your career.

If you want to be part of something bigger than just a job – make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about the company by visiting our website. We look forward to speaking with you soon

EQUAL OPPORTUNITY EMPLOYER

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.

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