Digital Marketing Manager - New York, United States - Kavaliro

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    Description


    Kavaliro has partnered with a client who is seeking a Digital Marketing Manager (CRM and Loyalty Manager) for a contract opportunity.

    The Global CRM Manager will be a key resource in supporting the Kiehl's Global CRM and Loyalty team.

    The Manager will lead a creative brief development for CRM assets and support CRM and loyalty focused projects working cross functionally within the global team and our zones/markets.


    DUTIES:

    Support in the development of executional and turnkey CRM strategies for content asset creation, which markets can adopt and localize Partner with internal teams (Social, Marketing, Digital, SEO, Education, etc) to integrate and create synergies within the digital/CRM animations Manage projects and work closely with the Digital Creative/Copy teams to deliver and present the global CRM strategy for content assets Manage the end-to-end process of animation package creation internally and any asset creation with outside agencies Support a variety of Loyalty based initiatives including the roll-out of updated loyalty branding and relative assets Support the management of vendors and agencies developing creative and strategy for Loyalty Conduct competitive landscape and market research to infuse within the CRM animation strategies and any additional asset development Keeping up with the CRM best practices and perspective as it relates to DTC brands and skincare.


    Support in working with our global CRM partners to gain learnings and understand their CRM/Loyalty needs to take into consideration for future asset development REQUIRMENTS: 5+ years of experience in a customer relationship marketing and/or digital marketing role optionally, loyalty marketing Strong communication skills Solution oriented Self-organized Microsoft Office proficient Skilled at project management and managing multiple projects at once Organization skills and attention to detail a must Excellent communication skills with the ability to adapt quickly to change and in a fast-paced environment Ideal candidate will have experience in the development of creative briefs for email and/or digital assets, agency/vendor management, cross-functional, global collaboration, and project management skills.

    Preferred Platform Knowledge Asset Management System NGL/Salesforce Commerce Cloud Salesforce Marketing Cloud MS Office, especially PowerPoint and Excel Kavaliro provides Equal Employment Opportunities to all employees and applicants.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    Kavaliro is committed to the full inclusion of all qualified individuals.

    In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations.

    Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.