Ropes Course Attendant - Lagrange - Great Wolf Resorts

    Great Wolf Resorts
    Great Wolf Resorts Lagrange

    1 day ago

    Default job background
    Description

    The Ropes Course Attendant plays a vital role in ensuring customer safety and satisfaction while navigating the ropes course to Howlers Peak.

    Key Responsibilities:

    • Process guest registration, provide equipment, education, and adherence to safety protocols
    • Educate guests on ropes course experience, proper technique, and use of equipment
    • Outfit participants with correct safety gear, inspect equipment for proper function, and assist in emergency situations
    • Maintain daily operations according to established guidelines and procedures
    • Provide exceptional customer service, engage in suggestive selling, and perform cash-handling functions
    • Ensure attraction adheres to high standards of cleanliness, presentation, and service

    Qualifications and Skills:

    • Must be at least 18 years old
    • High School education or equivalent required
    • Comfortable working at heights of 30 feet or more for extended periods
    • Flexible scheduling based on business demands
    • Basic math skills and ability to add, subtract, multiply, and divide
    • Proven customer service and communication skills
    • Successful completion of criminal background check and drug screen


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Ropes course attendant