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- Responsible for testing and coordinating testing and production releases with operational areas. Aids in training associated with RGL Systems.
- Compare RGL data and processes with industry standards and best practices for operational effectiveness throughout RGL. Disseminate information to operational managers and identify areas of business process improvement to inspire change throughout RGL.
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- Perform quality assurance of departmental work product to ensure adherence to PSECU and RGL policy and procedures by Member Service Representatives and systems, as necessary. Work with operational managers to document and eliminate any deficiencies found during the quality assurance process. Work with operational managers to correct issues from occurring in an ongoing basis.
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Business Operations Analyst - Harrisburg, United States - PSECU
Description
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Business Operations Analyst. This position drives change and operational effectiveness throughout Revenue Growth and Lending (RGL). Supports RGL operations through the use of business analysis, project management, and financial analysis.Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.
Employee Type: Full-time, Exempt
Schedule: Monday-Friday - 8:00am-4:00pm
This position will be a hybrid model of both in person and remote with the minimum onsite expectation of 2 days per week. #LIHybrid
Minimum Starting Pay Rate: (Commensurate with experience)
DUTIES AND ACCOUNTABILITIES - Essential for this position:
Minimum Experience:
Bachelor's degree in Finance, Accounting, Economics, Management or Mathematics,
And four years' experience in varied Project Management or Operations Management,
And two years' experience in data analysis and development of recommendations for solutions,
Or any equivalent combination of experience and education.
Proficient with Business Intelligence software, workforce management software and SQL.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)