Administrative Support Specialist - Fayetteville

Only for registered members Fayetteville, United States

3 weeks ago

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Job summary

The Facilities Customer Service Center (Facilities 411) Lead utilizes exceptional customer service skills to accurately gather information, document, and prioritize maintenance-related repair requests and emergencies.

Responsibilities

  • The Lead Specialist ensures that all incoming facilities work requests from the members of the campus community are correctly interpreted and triaged for both emergency and proper assignment purposes.
  • The lead works with other specialists to ensure the accuracy and completeness of facilities repair and maintenance work order data, files, front-end communications, and information flows.

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