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Eagan

    Night Fleet Manager - Eagan, United States - Dart Transit

    Dart Transit
    Dart Transit Eagan, United States

    3 weeks ago

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    Description

    SUMMARY:


    The Night Fleet Manager will be responsible for productively utilizing Dart Express' resources to attain customer satisfaction and ensure driver profitability through safe operations, prudent load assignments, and planning.


    SCHEDULE:
    Wednesday - Friday and every other Saturday 6:00pm-6:00am - This is an in office position.


    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provide consultation and expert advice to management on driver productivity and whether or not Business Operating Agreements should be cancelled or continued
    • Recognize positive performance of drivers and ensure that documentation occurs on the performance screen of D4000
    • Develop and implement a system of building rapport with drivers that promotes profitability, cost savings, and efficiency
    • Regularly negotiate load assignments and plan work accordingly
    • Counsel drivers with late deliveries or safety compliance problems
    • Identify and coordinate drivers in "no-load" situations-evaluate possible action making the best decision after alternatives are reviewed
    • Investigate inactive and under producing drivers, resolve these issues by developing a plan and taking appropriate action
    • Communicate special instructions and directions for shipment locations
    • Communicate messages via email, telephone, and PeopleNet Devices to drivers
    • Monitor driver productivity and days available-take appropriate steps to assure company and driver productivity
    • Handle driver issues and complaints
    • Ensure load optimization application
    • Report O, S, and D (Over, Shortage, and Damage) to the Claims Department-work cooperatively with this issue to assure effective management and resolution
    • Proactively support the organization's goals and objectives

    QUALIFICATION AND EDUCATION REQUIREMENTS:

    • High School Diploma
    • The ability to multi-task, work in a fast pace environment, be detail oriented with strong written and oral skills while maintaining effective communication
    • The ability to handle stressful situations in a non-confrontational, problem solving manner is required
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