Income Auditor - Quapaw, United States - Downstream Casino Resort

Description

• Audits daily revenue of the Casino, food & beverage, retail and hotel
• Maintain accurate spreadsheets with daily revenue data
• Have the ability to work both as a team member and independently.
• Attend all necessary meetings and keep supervisor informed of all necessary items as directed.
• Responsible for providing direction for daily pickup of all needed data from the Casino and hotel, gaming and non-gaming.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attends all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• Outstanding example of and a credit to Downstream Casino Resort

QUALIFICATIONS/REQUIREMENTS
The requirements listed below are representative of the knowledge, skill, and/or ability required.

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• General office, Cashier, Hotel or POS experience required.
• Must have proficient computer skills, with an emphasis on Microsoft Excel.
• Ability to define and collect data, establish facts and draw valid conclusions.
• Must present a well-groomed and professional appearance.
• Must possess excellent communication skills.
• Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to be approved for and maintain a valid gaming license.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

PHYSICAL, MENTAL AND WORK DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.

• Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.
• Adequate manual dexterity to operate office equipment
• Light lifting of up to 20 lbs.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Work nights, weekends and holidays as required.
• Must be able to effectively understand and communicate to supervisors.

The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.