Customer Support Specialist - Denver, United States - Serenity Healthcare, LLC

    Serenity Healthcare, LLC
    Serenity Healthcare, LLC Denver, United States

    3 weeks ago

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    Description
    Customer Support Specialist

    Location: Denver, CO

    Do you enjoy making a positive impact on other people's lives? Would you like to work in an environment where you can build strong relationships with your patients while helping them achieve their goals? If this sounds appealing, then this is a great opportunity to join a growing healthcare technology company as a Customer Support Specialist for our Denver, CO office.

    Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

    Perks at Serenity
    • Paid Time Off
    • 10 Major Holidays Off
    • Competitive Pay ($22/hr)
    • 401k
    • Medical, Dental, and Vision insurance (Serenity covers 90% of your insurance premium)
    • Paid Training and Certification
    • Career Growth Opportunity
    Responsibilities
    • Provide excellent customer care and support while developing trust and rapport.
    • Administer TMS (Transcranial Magnetic Stimulation) treatments - don't worry, we will train you
    • Educate customers about maintaining healthy lifestyles.
    • Maintain communication with providers regarding patient's treatment.
    • Monitor and report changes in patient symptoms or behavior.
    Qualifications
    • High School Diploma / GED.
    • Excellent verbal and written communication skills.
    • Proven ability to multitask in a fast-paced environment.
    Schedule
    • Full-time (7.5-hour shift)
    About Serenity

    Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

    Office Hours:Monday-Friday: 6 am-9 pm, Saturday: 7 am-7 pm

    *This position is contingent on successfully completing a criminal background check upon hire.

    In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly.