Certified Medical Assistant I - Executive Drive Suite D Hampton, Virginia, United States
2 days ago
Job description
DescriptionPosition Summary
The Certified Medical Assistant I is dedicated to offering exceptional patient care; facilitates the efficient flow of the patient office visit experience while maintaining high quality and compassionate care.
Major Duties and Responsibilities
- Perform patient intake to include medical history with accurate documentation in the electronic health record.
- Patient triage to include vital signs (e.g., blood pressure, pulse, respirations, temperature, height and weight).
- Perform phlebotomy and ancillary clinical kit testing and specimen collection.
- Administering immunizations and variety of injections.
- Maintain temperature logs, QA processes, OSHA policies.
- Ensure accurate performance of EKGs.
- Assisting physician with gynecologic, surgical and wound procedures/exams.
- Completing pharmaceutical prior authorizations.
- Phone triage to include communication with pharmacies for patient medication refills.
- Performing Medicare Annual Wellness Visits.
- Exam room set up/ cleaning/stocking
- Electronic input of patient lab/radiology orders.
- Appointment scheduler on multiple telephone line system.
- Checking in patients for appointments and checking out patients at the end of appointments.
- Greeting and assisting efficiently and professionally patients and other customers that present to the practice with business other than appointments.
- Assure timely delivery of patient services.
- Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
- Verifying insurance.
- Collecting copays and balances.
- Other duties assigned by Office Manager
Knowledge, Skills and Abilities
- Knowledge of laboratory techniques to perform routine laboratory tests.
- Knowledge of laboratory equipment and testing to operate, clean and sterilize.
- Knowledge of appropriate medical terminology to communicate with medical and laboratory staff.
- Skill in operating a variety of laboratory instrumentation and equipment.
- Skill in proper reporting of laboratory tests.
- Skill in communicating clearly with diverse publics.
- Skill in appropriately billing orders collected.
- Ability to work scheduled hours as defined in the job offer.
- Ability to work in multiple computer systems effectively.
- Ability to establish/maintain effective working relationships with patients, medical staff and the public.
- Ability to read and understand oral and written instructions and follow written protocols.
- Ability to work independently.
Education / Training / Requirements
- High School Diploma/GED; no experience required.
- Medical Assistant Certification (CMA, CCMA, NRCMA, NCMA, or RMA).
- Current CPR or BLS certificate.
Physical Demands
- Ability to stand and walk for limited periods of time.
- Ability to sit for extended periods of time.
- Ability to climb or balance for limited periods of time.
- Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
- Ability to grasp and hold up to 25 lbs.*
- Ability to hear normal voice level communications in person or through the telephone.
- Ability to speak clearly and understandably.
- Ability to smell.
Success Factors
- Alignment with Company Mission and Core Values
- Excellent Time Management/Organized
- Open Communication/Positive
- Goal Driven
- Excellent Customer Service
- Juggles Multiple Priorities
- Accuracy and Attention to Detail
All statements are essential functions of the position unless identified as non-essential by an asterisk (*).
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