Branch Operations Lead - Los Angeles

Only for registered members Los Angeles, United States

3 days ago

Default job background
$24 - $27 (USD)

Job summary

We are seeking a Branch Operations Lead to join our team at East West Bank. As a key member of our branch operations team, you will be responsible for assisting customers with their financial needs and supervising junior staff in the branch. You will also support the Assistant Branch Manager in leading the branch team to achieve sales, service, and operational excellence.

Our ideal candidate has strong customer service skills and experience working in banking or finance. If you have a passion for delivering high-quality customer experiences and are looking for a challenging role that offers opportunities for growth and development,

Responsibilities

  • Demonstrate strong customer service skills to assist customers with their financial needs; resolve escalated client complaints/issues promptly and effectively
  • Provide support for branch customers by offering a wide range of bank products and services

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