Universal Banker - Winder, GA
5 days ago
Job summary
The Universal Banker provides timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service identifying and understanding the client's financial needs.Responsibilities
- Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling facilitating courteous conversation conducting both complex and standardized transactions while uncovering needs Performs more complex transactions with assistance as necessary.
- Educate clients on digital self-service solutions including ATMs Online and Mobile banking to make banking easier and enhance their service experience.
- Support team sales process by participating in client outreach through outbound calls checking for client offers and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
Job description
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