Loan Officer Assistant - Chesterfield - Flat Branch Home Loans Inc

    Flat Branch Home Loans Inc
    Flat Branch Home Loans Inc Chesterfield

    1 week ago

    Default job background
    Full time
    Description

    Job Title: Loan Officer Assistant

    Summary:

    We are seeking a highly motivated and detail-oriented Loan Officer Assistant to support our Senior Mortgage Banker(s) in providing exceptional client service throughout the home loan process.

    Salary: $60,000 - $80,000 per year

    Key Responsibilities:

    • Ensure timely follow-up on critical documents from clients to maintain a smooth closing process.
    • Develop and implement procedures to boost team efficiency, focusing on pipeline progression and workflow.
    • Gather, analyze, and organize all necessary documentation, uploading and labeling them into the Encompass e-folder.
    • Handle data entry, facilitate credit pulls, and run DU/LP and GUS through our LOS to maintain a seamless process.
    • Schedule appointments and organize business-related events to ensure efficient operations.
    • Enhance relationships with clients and strategic partners through thoughtful marketing documents.
    • Collaborate with our Flat Branch Operations team to ensure smooth operations.
    • Develop and implement creative marketing strategies to grow our business and strengthen client relationships.
    • Manage and optimize Top of Mind (including data entry, campaign management, emails, phone calls, letters, and other essential tasks) to maintain strong connections with clients and partners.
    • Assume additional duties as needed to support team success.

    Requirements:

    • Mortgage Loan Experience: Required; we need someone with industry expertise.
    • Communication Skills: Strong verbal and written communication abilities are essential.
    • Attention to Detail: A sharp eye is crucial; every detail matters.
    • Tech Savvy: Experience with Encompass and openness to technology is beneficial.
    • Self-Motivated: You should be proactive and able to take initiative without constant direction.
    • Quick Learner: Eager to learn and adapt quickly to new challenges.
    • Organizational Skills: Must be organized and capable of managing multiple tasks and deadlines.
    • Phone/Computer: Most of your day will consist of working on the computer and talking on the phone. There may be opportunities to attend loan closings and client/partner events.
    • Occasional Travel: Minimal travel may be required throughout the year.
    • Personal Finance: Responsible with personal finances and understanding of budgeting.
    • Cultural Ambassador: Help spread and maintain our company culture across all locations.
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