prn telecommunications assist - Washington
2 days ago
Job description
Requisition #:657017 Location:
Sibley Memorial Hospital, Washington, DC 20016 Category:Non-
Clinical Professional Schedule:
Rotating Shift Employment Type:
Casual \/ On Call
You were meant for Hopkins. Sibley Memorial Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.
What Awaits You?
Career growth and development
Diverse and collaborative working environment
Paid Time Off
Affordable and comprehensive benefits package
The Telecommunications Assistant Serves as a customer service ambassador to all Sibley stakeholders (staff, MD, patients and families) through demonstration of excellent customer service skills as outlined in Sibley's Circle of Excellence.
Supports the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, families and other departments.
Consistently demonstrates strong organizational, communication and time management skills that help to facilitate a smooth functioning across the facility by operating all communications/answering service equipment.
ShiftRotating Shift (16 hours)
Education
High School graduate preferred or equivalent training and experience.
One year of experience as a hospital and /or answering service operator preferred.
Skills & Abilities Required
Must be able to speak clearly distinctly and use good grammar.
Must be able to type 30 words per minute.
Displays good judgment and diplomacy in dealing with all clients.
Must be able to express oneself clearly verbally and in writing.
Provide excellence customer service to all stakeholders
Essential Duties & Responsibilities
Operates an electronic message center, sitting at a PC and keyboard for extended periods of time.
Answers and receives all incoming calls, referring callers to proper extension by reading a listing of telephone numbers.
Establishes a productive rapport with families and visitors; initiates contact and determines customers' needs upon arrival to the unit.
Establishes a productive rapport with families, visitors; initiates contact and determines customers' needs upon arrival to the unit.
Directs patient/family and physicians concerns to the appropriate person.
Provide routing information to callers as requested and in accordance with hospital policy by listening to the request.
Assist and maintain accurate lists for in-house in Medical by writing or typing the information which is then given to the supervisor.
Maintain accurate list of on-call personnel by updating the on-call listing in writing. Contact the on-call personnel during off hours.Visually and audibly monitors alarms such as CODE BLUE, CODE ORANGE, CODE PINK, CODE PURPLE, CODE STRONG, CODE RED, CODE 100, RAPID RESPONSE TEAM, CODE STORK, STROKE RESPONSE TEAM, CODE SILVER, and STAT PAGE (OB, Anesthesia, etc.) and adheres to hospital and department policies and procedures relative to them.
Monitoring also involves reaching above head level to turn alarms off.Pages authorized personnel by speaking over the hospital "Public Address" system.
Answers the physicians' answering service calls and establishes reliable typed messages then transmits messages to clients by telephone, cell phone, or pager.
Contact Imaging techs (i.e. ECHO, MRI, Vascular, NUC Med, etc.).Maintains accurate and clear typed and written records of all transactions in hospital EHR.
Maintains the utmost confidentiality as it pertains to clients (patients, visitors, and staff) and physicians' answering service functions.
Verbally notifies Telecommunications Technician or Telephone Company of needed repairs after speaking with telephone system users.
Assistance with language equipment and remote controls.
Hear from our hospital president
Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:
Full medical, dental, and vision plans,
Retirement plans,
Paid time off (PTO),
Tuition reimbursement for you and your dependents
Tell a friend and get paid Ask about our Employee Referral Program Bonus
And more Visit
Important Notices
Authorization to Work in the
United States:
Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range:
Minimum 21.00/hour - Maximum 21.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
ApplySimilar jobs
You were meant for Hopkins. Sibley Memorial Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a commu ...
1 day ago
We are seeking Field Technicians/Engineers to support the Federal Aviation Administration.Qualified candidates will perform various duties to achieve short- and long-term goals. · Perform site surveys and develop installation plans · Perform installation and removal of telecommun ...
3 weeks ago
The hired candidate will help maintain 600 sites with the telecom team in the north capitol DC region (PCN building 500 12th Street SW) as well as other remote sites. · ...
1 month ago
The First Responder Network Authority (FirstNet Authority) is building a Nationwide Public Safety Broadband Network (NPSBN). This position requires telecommunications engineering and cybersecurity expertise to support the development, deployment, and operation of the NPSBN. Devel ...
4 days ago
We are seeking a Sr. Telecommunications Design Engineer III to serve as a senior authority for O&M and long-range planning while delivering hands-on technical leadership. · ...
5 days ago
Sr. Telecommunications Design Engineer III serves as a senior telecommunications engineering authority supporting both O&M and long-range planning. The engineer delivers trusted technical leadership through hands-on execution and disciplined engineering practices. · We know that ...
1 week ago
The selected candidate will maintain secure voice, data, message, and video telecommunications systems. Experience in technical capacity with Defense Red Switch Network (DRSN) nodal maintenance is required. The position is located in Washington DC. · Maintain telecommunication eq ...
2 weeks ago
The Smart Hands Engineer at Georgetown University is responsible for providing expert physical and technical assistance for network systems ensuring the reliability efficiency and security of IT services across all campuses and international sites. · This role involves hands-on f ...
1 week ago
The Smart Hands Engineer at Georgetown University is responsible for on-the-ground support and maintenance of the University's network and telecommunications infrastructure. · The position involves hands-on field work and strategic planning to support the entire lifecycle of netw ...
1 week ago
The Smart Hands Engineer at Georgetown University is a critical role responsible for the on-the-ground support and maintenance of the University's network and telecommunications infrastructure. · ...
1 week ago
The Smart Hands Engineer at Georgetown University is responsible for on-the-ground support and maintenance of the University's network and telecommunications infrastructure.This role involves a mix of hands-on field work and strategic planning to support the entire lifecycle of n ...
1 week ago
The Smart Hands Engineer at Georgetown University is a critical role responsible for on-the-ground support and maintenance of the university's network and telecommunications infrastructure.This position involves hands-on field work and strategic planning to support the entire lif ...
1 week ago
The selected candidate will maintain secure voice, · data, message, and video telecommunications systems, · equipment, and circuits for a government agency's communications command.Responsibilities · Maintain secure voice data message · and video telecommunications systems equipm ...
2 weeks ago
Noblis is seeking a highly qualified Telecommunications Networking Engineer to support its BNACTS initiative. · ...
4 weeks ago
The Smart Hands Engineer at Georgetown University is responsible for on-the-ground support and maintenance of the University's network and telecommunications infrastructure. This role involves hands-on field work and strategic planning to ensure the reliability, efficiency, and s ...
1 week ago
One of the most ambitious missions that SpaceX has undertaken to date, the Starlink satellite constellation is our solution to providing fast and reliable internet to the entire world. · ...
1 month ago
One of the most ambitious missions that SpaceX has undertaken to date is the Starlink satellite constellation. · Assist with developing and advocating for broadband and spectrum policies that will further SpaceX's business objectives and Starlink's success domestically and intern ...
1 month ago
We are seeking a skilled Communications Engineer to support the Department of Energy's Network Operations Division. · Evaluate, design, document, install, implement, test and maintain computer network components. · ,Support physical media protocol stacks telecommunications system ...
2 weeks ago
+We are partnering with a Washington, DC law firm to hire a skilled legal assistant.+ · +Provide litigation and administrative support to attorneys · Conduct legal and regulatory research · ...
3 weeks ago
The hired candidate will helps maintain 600 sites with the telecom team in the north capitol DC region as well as other remote sites. Supports add/move/changes for users, system and network troubleshooting, system and office migrations. Manages projects and ticket queue. · Requir ...
1 month ago