IT HelpDesk - Des Moines, United States - Dexian - Signature Consultants

Description

Job Summary:

Dexian is seeking an IT HelpDesk for an opportunity with a client located in Des Moines, IA.

Responsibilities:

• Provide phone, chat, email, and in-person support for hardware and software issues, including PFG-specific applications
• Password support, laptop replacements, imaging laptops, data migration, inventory management, and following inventory processes
• Utilize Cherwell, Jira, Confluence, LogMeIn, Windows 10, Office 365, Active Directory, mainframe, Bomgar chat, and other various tools

Requirements:

• Driven attitude
• Dependability
• IT troubleshooting skills
• Customer service skills
• Ability to handle a fast-paced environment
• Candidates should be detail-oriented, quick learners, and capable of providing efficient support to users ranging from entry-level to executive-level

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexians platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexians brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.