Senior Director, Service Management - Chicago

Only for registered members Chicago, United States

2 days ago

Default job background

Job summary

We instill an environment where employees feel engaged and able to contribute their unique skills and talents while living and working as their authentic selves. In this role, you will lead the strategy governance and continuous improvement of IT service delivery across Digital Workplace and Infrastructure services ensuring technology services are reliable measurable experience-driven aligned with business objectives enterprise standards oversee core ITSM processes including Incident Problem Change Request Knowledge Configuration Management drive adoption Experience Level Agreements XLAs Digital Experience Monitoring improve digital employee experience manage vendor relationships accountability innovation value delivery.
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Only for registered members Chicago

    We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. · ...

  • Only for registered members Chicago

    Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assist ...

  • Combilift Chicago

    Service Manager · This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. · Manage field service personnel who perform Aftersales support including on-site installation, and technical s ...

  • Service Manager

    2 weeks ago

    Only for registered members Chicago, IL

    Boka Restaurant Group seeks a Service Manager for Momotaro in Chicago's Fulton Market District. · Report directly to the General Manager · Helping to manage the floor, including touching tables, running food, overseeing staff, and monitoring the door · ...

  • Service Manager

    1 month ago

    Only for registered members Chicago, IL

    As Service Manager you'll be the operations lead for your store's Service Center—and you'll be the one who's ultimately accountable for all decisions relating to workflow, · staffing of mechanics and KPIs to ensure every customer has the best experience. · ...

  • Service Manager

    12 hours ago

    Only for registered members Chicago, IL

    We are hiring a Service Manager to support and scale our Commercial HVAC operations. · This is a senior, hands-on leadership role designed for an experienced commercial HVAC professional who can step in when situations get complex - supporting technicians in the field, · a visiti ...

  • Only for registered members Chicago

    +Job summary · Trek is an awesome place to work. ++Be the operations lead for your store's Service Center. · Train your team and manage all communication from the Service Department to customers. · ++A positive attitude and motivation to help every customer find what they need. · ...

  • Only for registered members Chicago Full time $112,860 - $143,900 (USD)

    This role falls under the IT Service Management Office (SMO). The Manager of ITSM Problem Management will play a crucial role in enhancing digital operations by focusing on continuous improvement and proactive problem management. · ...

  • Service Manager

    3 weeks ago

    Only for registered members Chicago Full time

    We believe our leaders should always lead from the front. · High School Diploma or GED · Current and Valid Drivers License · ...

  • Only for registered members Chicago

    +Lensa promotes jobs on behalf of its direct clients, recruitment ad agencies, and marketing partners. This role falls under Global Technology Infrastructure · and Operations (GTIO) aiming to deliver modern technology to support McDonald's global operations. · ...

  • Only for registered members Chicago

    The IT Service Manager provides leadership and hands-on support for the Service Desk and end-user computing environment at Heartland Human Care Services (HHCS). This role serves as the primary escalation point for complex technical issues, · Lead, coach, and develop the Service D ...

  • Service Manager

    1 month ago

    Only for registered members Chicago Full time $21 - $26 (USD)

    Trek Store Wicker Park seeks an energetic leader for their Service Center as Service Manager. · You'll train your team manage all communication from the Service Department to customers write more than 50% of work orders · ...

  • Service Manager

    1 month ago

    Only for registered members Chicago

    The Service Manager reports to the Director, Field Services and is responsible for directing the work activity of their assigned group and providing direct service to customers to meet service requirements and asset objectives. · Lead personnel development by recruiting, selectin ...

  • Archdiocese of Chicago, Office of Catholic Schools Chicago

    +The Archdiocese of Chicago offers a comprehensive total rewards package to include competitive compensation and benefit programs. Information about our benefit programs is available here. · ...

  • Service Manager

    1 month ago

    Only for registered members Chicago

    The role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team.This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry S ...

  • Only for registered members Chicago $76,000 - $83,000 (USD)

    This is a leadership role where you'll balance technical know-how with people skills - building trust, solving problems, and guiding IT strategy while keeping our team connected and supported. · Lead and supervise the IT team, ensuring strong performance and professional growth. ...

  • Only for registered members Chicago

    The Manager: IT Services is accountable for the support and delivery of all IT services to the Chicago office. Provides single point of contact for the business for all IT related matters and ensures that IT services are delivered in line with requirements for the office. · We ar ...

  • Only for registered members Chicago, IL

    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for ...

  • Only for registered members Greater Chicago Area

    Lead and grow our 20+ person Service Department as Field Service Manager. · Oversee daily operations, create strategic efficiencies and service excellence. · Grow RPS Imaging service opportunities and revenues by quarter. · ...

  • Only for registered members Chicago, IL Remote job

    The Huron Managed Services Coding Operations Director oversees a portfolio of clients and is responsible for ensuring smooth day-to-day operations. · ...

  • Only for registered members Chicago, IL

    The Manager of our service desk will oversee service desk operations and provide escalation services on a reactionary basis to support service level agreements and system assurance. · ...