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- At First Hawaiian Bank, our thriving and rich culture is intentional through our commitment and dedication to our 3 C's – Caring, Character, and Collaboration. Become part of a team that has been voted as 'One of the Best Places to Work in Hawaii' for the 13th year in a row, where we care about the community we serve and have done so for over 165 years. If you value a career that offers you a steady schedule, a fast-paced environment, a comprehensive training program along with our competitive compensation & benefits programs, look no further For this dynamic, customer-focused and fast-paced role, we are searching for a highly engaging, goals-driven, Customer Service Representative (CSR) I to join our team. As a CSR, you will prioritize and collaborate with the bank customers inside and outside of the branch by promoting the Bank's products and services. This can include informing the customer of our products benefits and features or acting as an initial contact for referral of the customer to Personal Bankers and other specialized areas of the bank (such as consumer and commercial loans, credit cards etc.), while always projecting a professional and positive presence as a representative of the Bank. A bonus to the role comes with working alongside a collaborative, engaging and impassioned team - many whom have created a robust career journey and developed an extended family with us at First Hawaiian Bank. In addition, we value and embody a growth mindset – and offer rich career paths and opportunities for growth. The level will be determined with the successful candidates' experience. Compensation The hourly pay range for this role is $ /hr., commensurate with experience; plus sales incentives and a $416/month stipend. Work Schedule Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary) The ideal candidate will have: Associates degree in business and/or equivalent work skills required. A High School diploma, or equivalent is required. Upon acceptance into the position, mandatory completion of FHB CSR School. Must be able to sit, see, hear, speak, walk and use finger dexterity to perform the essential duties of the job Oral and interpersonal communication skills required Must be able to type 35wpm Minimum of two years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services (CSR I/II). Completion of consumer credit course such as FHB Consumer Credit Training seminar. Must be knowledgeable and capable of accepting consumer credit application (CSR II) Ability to use judgement and discretion regarding customer transactions and confidential information required PC skills in word processing required Are you interested in learning more about us? Come discover who we are by visiting our Instagram Page or Facebook Page. If this position sounds like an ideal match for you, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES
Customer Service Representative I - Honolulu, United States - First Hawaiian Bank
