Service Expert - Brooklyn - beBeeCustomeroriented

    beBeeCustomeroriented
    beBeeCustomeroriented Brooklyn

    2 weeks ago

    $16,000 - $19,000 (USD) per year

    Job title: Alterations Customer Service Representative

    Description

    Alterations Service Representative Role

    This role provides exceptional customer service and supports the alterations team at a leading bridal retailer.

    The Alterations Service Representative will be responsible for:

    • Welcome customers with genuine enthusiasm and adapt style to suit their needs
    • Utilize various systems to manage customer flow and deliver a premium experience
    • Meet key performance indicators including preparing, welcoming, meeting needs, and being there for customers
    • Address customer concerns with confidence and collaborate with leadership team

    Requirements include:

    • High school diploma or equivalent degree
    • 1-2 years prior retail experience in an apparel or specialty store environment
    • Prior sewing experience is beneficial
    • Prior experience with computerized point of sale system

    Benefits include:

    • Rewarding work environment and competitive compensation package
    • Team bonus structure
    • Early payment options
    • Generous team member discount
    • Vision care benefits
    • Supplemental insurance options
    • 401K program
    • Discounts on home and auto insurance
    • Mobile device discounts
    • Legal support services
    • Pet insurance coverage

    Award-winning company culture prioritizes employee well-being, growth, and success. Interested candidates should have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences.


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