- Lead the execution of the project's Quality Control Program in accordance with contract requirements, PWS expectations, and established company procedures.
- Perform scheduled and unscheduled inspections across all service areas to verify performance, safety, and compliance.
- Identify deficiencies, track corrective actions, and ensure timely resolution.
- Review completed work to verify it meets contractual standards, industry norms, and customer expectations.
- Monitor recurring services, preventive maintenance activities, and service requests for completeness and accuracy.
- Validate documentation, records, and reports submitted by various service teams.
- Serve as the primary interface with the Government for all quality-related communication.
- Support audits, evaluations, and performance assessments.
- Provide routine quality reports and briefings to project leadership.
- Work closely with supervisors and safety personnel to ensure work practices follow applicable codes, policies, and regulatory requirements.
- Participate in safety meetings, training reviews, incident follow-ups, and quality-related investigations.
- Conduct quality oversight on services including, but not limited to:
- Facilities and building maintenance
- Custodial and sanitation services
- Grounds and exterior maintenance
- Logistics, warehouse, and support operations
- Support continuous improvement initiatives and promote a culture of accountability.
- 5+ years of experience in quality control, facilities operations, maintenance management, or a similar environment.
- Experience working on large, complex, or multi-service federal, military, or commercial facility contracts preferred.
- Strong analytical, documentation, and communication skills.
- Ability to work on-site full-time and interact professionally with Government personnel.
- Proficiency with inspection tools, digital reporting systems, and basic data tracking.
- Prior experience in Quality Control on federal service contracts.
- Familiarity with facility operations such as HVAC, electrical, custodial services, grounds, warehouse operations, or similar disciplines.
- Experience working within or alongside unionized workforces.
- Certifications such as OSHA training, quality management coursework, or similar credentials.
- Be part of a mission-critical federal training environment supporting national law enforcement readiness.
- Competitive compensation and benefits.
- Opportunities for career advancement within a growing organization.
- Contribute to a professional culture built on safety, integrity, and exceptional service performance.
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Vacation Time
- Sick Time
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Quality Control Manager - Artesia - Tigua Inc.
Description
Job Title
Job Reports To (Manager's Title)
Quality Control Manager (QCM)
Program Manager
Location
Job Grade
Compensation
Artesia, NM - Federal Law Enforcement Training Center (FLETC)
Status
Post date
Close date
☐ Exempt
☒ Non-Exempt
☒ Full-Time
☐ Part-Time
12/05/2025
Position Summary:
The Quality Control Manager (QCM) is responsible for overseeing and implementing the Quality Control Program for a large, multi-discipline facility support services contract. This role ensures that all work performed meets contract requirements, aligns with the Performance Work Statement (PWS), and conforms to the scope of services covering maintenance, custodial, grounds, logistics, and related operational support activities.
The QCM functions as a key member of the management team and serves as the primary point of contact for all quality-related matters with both internal leadership and Government representatives. This role supports a potential contract.
Duties and Responsibilities:
KEY RESPONSIBILITIES
Quality Program Management
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