Customer Service Front Desk Position - Bellevue, WA, United States - Proliance Ortho & Sports Medicine - Bellevue

Description

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State

We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.

Provide exemplary customer service
Check in/verify information for established and new patients, confirm insurance/referral, consent forms and all patient information are up to date in practice management software and electronic medical record systems
Identify payor source, verify insurance eligibility and financial status
Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy
Facilitate flow of patients by coordinating with medical assistants
Schedule appointments, both over the phone and in person
Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook
1-2 years relevant experience in public contact, preferably in medical office environment
~ Minimum 1-year front office or reception experience, medical preferred
~ Knowledge of practice management software and patient portal software is a plus

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work may be performed in an office and clinical environment. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard.

This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.