Commercial Excellence Senior Analyst - Atlanta, GA

Only for registered members Atlanta, GA, United States

5 days ago

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Job summary

The Commercial Excellence Senior Analyst provides regular reporting analysis presentation of critical customer information for sales leadership executive team.

Responsibilities

  • Manage daily invoice tracking to forecast paperboard sales teams
  • Monitor Always On customer satisfaction tool CSAT call attention highs lows identify trends opportunities
  • Provide regular visibility credit limits open receivables customer payment behavior commercial teams enable faster resolution credit issues invoice concerns customers provide better experience customers Create comprehensive customer presentations priority customers internal use customer-facing meetings Determine AI usage commercial teams create efficiencies Create ad hoc reporting support business leaders sales teams Identify implement solutions remove barriers selling process Smurfit Westrocks analytical suite tools Drive consistency sales team usage CRM tool opportunity maintenance value-added services reporting

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