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Boynton Beach

    Patient Access Billing Representative - Boynton Beach, United States - Retina Group of Florida

    Retina Group of Florida
    Retina Group of Florida Boynton Beach, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionPatient Access billing Specialist to understand the importance of accurate billing, reimbursement, and collection processes to result in a clean claim submission.


    SUMMARY:
    The Patient Access Representative serves as the first point of contact for all patients.

    Primarily support patients through a variety of administrative duties in addition to supporting the rest of the medical care team, helping to streamline patient processing to improve customer satisfaction.


    RESPONSIBILITIES:

    • Answering the phone to address patient inquiries and billing questions.
    • Documenting insurance information, personal information, payment methods and other important patient information
    • Updating patient files and appointment information accurately
    • Communicating information and important details to other medical care staff
    • Processing payments from patients and handling billing issues between patients and insurance companies
    • Managing various types of paperwork and other clerical duties
    • Managing patient accounts with contact information, insurance, and financial information in a confidential manner
    • Follows Medical Record Release policy.
    • Adheres to OSHA, IPAA, and security protocols.
    • Supports RGF's Mission Statement
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