Consumer Care Experience Manager - Bothell

Only for registered members Bothell, United States

2 weeks ago

Default job background
Full time $110,000 - $177,000 (USD)

Job summary

The Consumer Care Experience Manager represents the voice of the consumer in all phases of product development.
The role involves diving into feedback from ratings and reviews, social media channels, and relationship management systems to uncover consumer needs,
ensuring requirements for post-purchase experience are incorporated into user journeys,
and developing project plans with data-driven objectives.
  • Dive into feedback from ratings and reviews...
  • You will be part of an upstream innovation site...

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