Patient Services Coordinator I - Manassas, United States - Lone Peak Dental Group

Description

Job Description

The Patient Services Coordinator I plays a vital role in providing administrative support and excellent customer service in a healthcare setting.

This position involves scheduling appointments, greeting patients, verifying insurance information, and assisting with inquiries to ensure a smooth and efficient patient experience.

• High school diploma or equivalent required; Associate's or Bachelor's degree is a plus
• Previous experience in a medical office or customer service role preferred
• Proficiency in basic computer skills and electronic health records systems
• Strong communication and interpersonal skills
• Ability to multitask, prioritize tasks, and work effectively in a fastpaced environment
• Knowledge of medical terminology is beneficial

• Schedule patient appointments and procedures efficiently
• Greet and checkin patients with a friendly and professional demeanor
• Verify patient insurance coverage and collect copayments
• Answer phone calls, respond to inquiries, and direct messages to appropriate staff
• Maintain patient records and ensure accuracy of personal and insurance information
• Assist with administrative tasks such as filing, faxing, and data entry
• Collaborate with healthcare providers and team members to coordinate patient care
• Uphold patient confidentiality and adhere to compliance regulations and procedures