- As a Guest Service/Admissions Team Member, you will be responsible for assisting our guests with a wide variety of needs, ensuring they have a positive experience at the park. Your primary duties will include:
- Conducting all business with a professional, courteous, and friendly attitude toward both guests and fellow employees
- Researching and resolving guest concerns in a calm and professional manner, documenting situations appropriately, and notifying your Supervisor in a timely manner
- Utilizing park information resources to stay updated on daily activities and operational information needed to assist guests
- Assisting guests with general park information, website inquiries, and questions via phone, email, Salesforce, online chat, and in person
- Handling coupon inquiries and ticket adjustments
- Operating a Point of Sale (POS) system to process transactions (credit/debit card, mobile) and issue media to guests
- Accurately creating passes or memberships using specialized computer systems
- Registering guests using Qsmart mobile and providing guidance on how to use the service
- Ensuring that tickets, passes, and memberships match the number of guests entering the park, and scanning them to ensure validity
- Maintaining confidentiality regarding all situations
- Maintaining cleanliness standards in all Guest Services locations and throughout the park
- Assisting with data entry tasks for guest situations using a computer
- Willingness to work across various positions within the Guest Services department as needed
- Must be at least 16 years of age
- Strong problem-solving, analytical, and organizational skills
- Ability to work without direct supervision and make independent decisions
- Cash handling experience is preferred
- Ability to work 30-40 hours per week, including varied shifts (days, nights, weekends, and holidays)
- Prior experience with computer usage is required
- Ability to learn and use multiple computer programs
- Strong verbal and communication skills with the ability to fluently speak, write, and comprehend English
- Physical ability to hold a handheld scanner (approx. 2.5 lbs) for up to 6 continuous hours
- Ability to walk up to 2 miles per day over various surfaces
- Ability to stand for extended periods (up to 6 hours) in adverse weather conditions
- Must be professional, self-motivated, and possess strong multi-tasking and enthusiasm
- Strong teamwork skills and the ability to collaborate with others
-
This is a seasonal position at Six Flags Hurricane Harbor in Phoenix,AZ.The role offersa competitive hourly rate of $15.15/hr along with perks such as: · Free entry to any Six Flags park for all employees and a guest with each visit · Additional complimentary tickets for friends ...
Glendale, AZ3 weeks ago
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· Overview · This is a seasonal position at Six Flags Hurricane Harbor in Phoenix, AZ. The role offers a competitive hourly rate of $15.15/hr along with perks such as: · Free entry to any Six Flags park for all employees and a guest with each visit · Additional complimentary tic ...
Glendale, Arizona, United States3 days ago
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This is a seasonal position at Six Flags Hurricane Harbor in Phoenix. The role offers competitive hourly rate of $15 along with perks such as free entry to any Six Flags park for all employees. · Assisting guests with a wide variety of needs ensuring they have a positive experien ...
Glendale3 weeks ago
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This is a seasonal position at Six Flags Hurricane Harbor in Phoenix, AZ. · The role offers competitive hourly rate of $15.15/hr · with perks like free entry to any Six Flags park, · additional complimentary tickets for friends and family, · flexible scheduling. ...
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2026 Front Gate Associate - GLENDALE - Hurricane Harbor Phoenix
Description
Overview:This is a seasonal position at Six Flags Hurricane Harbor in Phoenix, AZ. The role offers a competitive hourly rate of $15.15/hr along with perks such as:
Free entry to any Six Flags park for all employees and a guest with each visit
Additional complimentary tickets for friends and family
Flexible scheduling
Responsibilities:-
2026 Front Gate Associate
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