golf retail cashier pt - Braintree, United States - Worldwide Golf Shops

Description

Job Details

Job Location
Golfers' Warehouse - Braintree - Braintree, MA

Description

Our Cashiers are responsible for cultivating an efficient and friendly guest experience while maintaining the "Sure No Problem" customer service philosophy during the last phase of a customer's visit with Worldwide Golf. They are responsible for all customer transactions, ensuring guest satisfaction at the service desk and proper control of all cash and media materials.

• Ensure each customer receives outstanding Customer Service by providing an effective and efficient customer-friendly environment, greeting and acknowledging each customer, exceptional standards, solid product knowledge and all other components of the "Sure No Problem" customer service standards.
• Process information and merchandise through computer and POS register system.
• Assure the completion of all POS transactions while maintaining proper control of all cash and media at the POS registers according to company policies and procedures.
• Ensure compliance of company policies, procedures and practices; supports Worldwide Golf's loss prevention efforts.
• Assist in providing exceptional Customer Service, floor moves, housekeeping, display maintenance and merchandise replenishment as needed.
• Recognize ways to improve internal processes and create solutions to meet the customer's needs.
• Communicate customer requests to management.
• Perform any other duties as assigned by management.

Qualifications

Required Skills

• Maintain a positive, guest-centric attitude by listening, understanding and responding to guest needs while being committed to the Customer First philosophy.
• Communicate effectively and professionally with associates and customers.
• Thorough knowledge of processing information and merchandise via a computer and POS register system; ability to operate and use all equipment necessary to run the store.
• Read, count and write to accurately complete all documentation.
• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching, kneeling and climbing a ladder; ability to lift and/or move up to 35 pounds at any given time.
• Ability to work varied hours/days as business dictates.

Required Experience

• 3-6 months of related experience