Manager, Annual Giving - Provo, United States - The Church of Jesus Christ of Latter-day Saints

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    Full time
    Description

    The Philanthropies Department (PHI) helps to invite individuals and families to follow the example of the Lord, Jesus Christ, as they live the two great commandments to love God and their neighbors. Giving helps members and others experience the joy and blessings of participating in God's work as they choose to follow inspiration and prophetic direction. To do this, PHI facilitates and invites voluntary philanthropic giving (beyond tithes and fast offering) for programs and projects approved by the First Presidency. PHI teaches, engages, coordinates, invites, and reports regarding voluntary philanthropic contributions to the Church and its affiliated charities.

    This Manager, Annual Giving role exists to provide measurable input to team strategies within the limits of the role. This position works with others in the organization to execute annual giving proposals and programs. This position creates and conceptualizes new processes across annual giving functions. This position manages and leads others through expertise in most job areas within annual giving.

    Customers include PHI directors and managers; and the presidents, advancement vice-presidents, deans or other key academic leaders of the Church's educational institutions of higher education. The customers expect philanthropic goals to be met, relationships with donors developed and maintained, requisite information shared and safeguarded, and institutional policies followed and upheld.

    The goal is to align annual giving activities and materials to help create an inspired giving experience for all involved.

    This is a first-level people manager.

    The Manager, Annual Giving position assists with the leadership of the Annual Giving (AGO) team and spends their time Teaching (25%), Engaging (10%), Coordinating (40%), Inviting (10%), and Reporting (15%) in support of strategic coordination and invitations to participate in inspired giving experiences.

    In alignment with the core responsibilities at PHI to Teach, Engage, Coordinate, Invite, and Report, this position's responsibilities are aligned as follows:

    Manager, Annual Giving

    Teach (25%)

  • Teach through the training and development of team members to strengthen team skills and ensure their continuing productivity and effectiveness. Teach the process of philanthropy in the Church to annual giving donors and key internal/external partners, and master the case statement details for approved priorities and projects. Supervise Annual Giving Specialists over direct marketing, matching gifts, stewardship, employee giving, sustainers, donor outreach center operations, and student and GOLD programs. Includes oversight of Accountability and Talent Improvement.
  • Engage (10%)

  • Engage by overseeing development and maintenance of a pipeline portfolio of annual giving donors and prospective donors.
  • Coordinate (40%)

  • Coordinate by managing general fundraising, leadership giving support, employee giving programs, the donor outreach center, student giving programs and GOLD (Graduates of the Last Decade) programming for each institution of higher education. Develops a strategic plan that aligns with the goals/priorities of each institution served. Analyzes data and organizes metrics to guide work of institutions. Frequently assess all institutional campaigns to determine purpose and value. Maintains current best practices in fundraising and mass communications to alumni, friends, students and employees. Assists with oversight of budget and allocation of resources as needed. Meet with and develop working relationships with key internal and external partners. Includes but not limited to director, institution administration, institution alumni offices, PHI Marketing & Communications, PHI Technology & Data Services, designers, and donor liaisons.
  • Invite (10%)

  • Invite by overseeing sharing of invitations for donors and prospects to consider making a gift through a comprehensive and strategic solicitation schedule.
  • Report (15%)

  • Report by overseeing returning and reporting on the potential impact of annual gifts from donors. Assists with oversight of program budget and allocation of resources as needed, establishes and coordinates policies and processes for giving programs, and communication needs with partners. Report results to management and institutional partners.
  • Required:

  • Must uphold and adhere to all policies and procedures of the Church and its affiliated charities, be ethical, and demonstrate professional demeanor at all times and in all situations.
  • A bachelor's degree and 5 years of experience in a business or relationship related field, or any combination of equivalent relavant education and/or experience
  • Demonstrated leadership and interpersonal skills with the ability to work in sensitive situations with administrators, directors, and other department/institution leadership
  • Proven writing skills and a working knowledge of print, website, and electronic media content delivery, including proven proficiency with computer and software tools (., Word, PowerPoint, other design tools,
  • Ability to diplomatically manage multiple projects and people effectively and efficiently with experience using project management software
  • Ability to work with other individuals and groups, including donors, civic, business, and professional leaders
  • The employee must regularly manage the work of other employees (may include mixed workforce)
  • Professional in demeanor, appearance and language, with English verbal/written communication skills, including the ability to provide appropriate direction and receive and act upon feedback in a timely manner
  • Demonstrated ability to provide an exceptional level of customer service to clients including prospects, donors, institutional leaders, and Philanthropies (PHI) colleagues
  • Ability to work a flexible schedule, including evenings and weekends
  • Be physically available (on-site for preparation, production, and/or performance) of donor outreach activities and team collaboration as needed
  • Ability to travel and interact with individuals in a variety of locations
  • Must be able to sit or stand for long periods of time, repetitive motion for typing and filing, and capacity to lift 25-30 lbs.

    Preferred:

  • 5 years of fundraising related experience
  • 2 years supervisory experience