Shift Manager - Harvey, United States - Syzygy LLC

Syzygy LLC Harvey, United States

5 days ago

Description

Job Description

Job DescriptionResponsibilities and Duties:

Deliver excellent customer service
Interact with customers in a friendly & open manner
Coordinate with the Store Manager regarding overall department operations
Conduct new hire onboarding training for cashiers/clerks and lead continuing education sessions
Conduct weekly meetings with cashiers/clerks to derive upcoming shift schedules
Manage staff and schedules to maintain store stocking levels, appropriate product rotation, and plan and organize merchandise to assist store manager with organizing inventory purchases
Maintain the physical appearance of the store, cleaning countertops; sweeping and dusting; cleaning up spills, disposing of trash, ensuring parking lot, entries and restrooms are clean and appealing
Keep merchandise/products current, stocked, faced, dusted/cleaned and properly priced at all times
Perform other tasks as assigned by store manager or owner
Process payments, purchases, returns, and exchanges according to store policy
Maintain a neat, clean, personal appearance at all times
Know and follow company policy and procedures

Required Skills/Abilities:

Must maintain a fair and consistent set of standards that applies to all employees
Ability to operate available equipment, such as: computers, cash registers, scanners, beverage machines, etc
Basic mathematical skills, including addition, subtraction, multiplication, and division, in order to make change, give refunds accurately and to balance tills daily
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Communicate professionally via phone, email, and in-person with customers, staff, and vendors
Become knowledgeable about company's products and services, to make proper recommendations of products and services sold
Strong interpersonal and verbal communication skills to effectively communicate with management, employees, office staff, vendors, and customers in a friendly, open, and approachable manner

Physical Requirements:

Prolonged periods of standing and walking
Bending, twisting, stooping, and kneeling required frequently to rearrange merchandise and verify stock levels.
May be able to lift up to 30 lbs frequently
May need to work nights, weekends, and holidays on a rotating basis

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