Client Service Representative - Little Rock, United States - American Esoteric Laboratories

Description

Client Service Representative page is loaded Client Service Representative Apply locations Hardy, AR time type Full time posted on Posted 2 Days Ago job requisition id REQ Job Functions, Duties, Responsibilities and

Position Qualifications:
Multi-tasking is your middle name.

Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued.

Youre also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Quality is in our DNA is it in yours?Location: Remote/ Little RockDays: Monday

• FridayHours: VariesFull time: Benefit EligibleIn this role, you will:Provide patients, clients, and the laboratory team with exceptional service right over the phoneWork in a call center environment.

Process billing claims, analyze accounts, and help callers understand their charges.
Champion safety, compliance, and quality control.


All you need is:

High School Diploma or equivalent1 year of experience working in a call center or in the laboratoryExceptional communication skillsTop notch typing proficiency (at least 35wpm), including 10-keyAbility to thrive in a fast-paced environmentBonus points if youve got:Associates Degree or Medical Assistant training2+ years of laboratory training or experience in specimen collection and processingData entry experience in a production environmentCompany:American Esoteric LaboratoryWell give you:Appreciation for your workA feeling of satisfaction that youve helped peopleOpportunity to grow in your professionFree lab services for you and your dependentsWork-life balance, including Paid Time Off and Paid HolidaysCompetitive benefits including medical, dental, and vision insuranceHelp saving for retirement, with a 401(k) plus a company matchA sense of belonging were a communityWe also want you to know:This role will have routine access to Protected Health Information (PHI).

Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.

Employees are expected only to access PHI when it is required to fulfill job duties.


Scheduled Weekly Hours:
40

Work Shift:

Job Category:

Laboratory Operations Company:

American Esoteric Labs Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About Us About Sonic Healthcare USA Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year.

Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US- based employees, 330 Pathologists and serving over 30 million patients per year.

Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community-based testing services to provide outstanding quality and service to the doctors and patients that they serve.

For more information, visit the Sonic Healthcare website at