Manager Contact Center IVR Analyst - Reston, VA

· Job Location: Fairfax, Virginia, United States (Onsite/Offsite)Provide IVR, Contact and Call Center support to agencies and staff.  · Provide, plan and design Visio diagrams for call flows.  · Analyze business processes issues and problems for consultant assistance and system ...

This position is incentive eligible. · Introduction · This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, ...

This position is incentive eligible. · Introduction · This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, N ...

For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis int ...

We are seeking an experienced Contact Center Business Analyst with hands-on expertise in both Avaya and Cisco contact center platforms to lead the analysis, documentation, and migration of complex call flows from Avaya to Cisco across 32 contact center instances supporting approx ...

Akoddis seeks Cisco Contact Center Migration Specialist for hybrid onsite role in Fairfax VA. · Perform detailed discovery and documentation of existing Avaya call flows. · ...

Akkodis is seeking a Cisco Contact Center Migration Specialist (Customer Success & Business Analyst) for our client. · Perform detailed discovery and documentation of existing Avaya call flows. · Design and map equivalent call flows in Cisco Contact Center Enterprise/Cloud. · ...

Job summary · A Product Manager for Web channel in Payments team will lead tech team to deliver strategic agenda · ...

We are looking for a Product Manager who will be the product lead for the Web channel. As the Web Product Manager on the Payments team, you will lead one tech team to deliver against a strategic and high visibility agenda. · ...

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale · brand capabilities talent and values to succeed as the digital revolution transforms our society. · About this role Product Management at Capital One is a ...

About Us · AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused s ...

We are seeking a Senior Performance Test Engineer who: Has expertise in measuring, analyzing and optimizing the performance and scalability of call center applications. · ...

Dominion National offers a career opportunity for an experienced Senior Cash Processing Specialist. · The position requires supporting billing and accounting functions under general supervision of department leadership. · ...

The Senior Cash Posting Specialist performs billing and accounting functions under general supervision of department leadership. Work involves supporting, billing, and managing of group and individual accounts. · Dominion National offers a comprehensive benefits packaging includi ...

Dominion National has an exciting opportunity for an experienced Senior Cash Processing Specialist to perform billing and accounting functions under general supervision. · ...

The Midtown Group is seeking a dynamic, · hands-on Call Center Operations Leader to supervise,motivate,and optimize our customer contact center in · Washington,DC. · The ideal candidate will have a strong blend of people,leadership,personnel management, · technical and other valu ...

· About Us · AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focuse ...

Company : · enGenJob Description :  · JOB SUMMARY · This job supports one or more analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgment and discretion to collaborate ...

In this challenging role as a Technical Consultant, you will contribute as part of a team to the entire range of retirement administration projects. · ...

+Job summary · Ennoble Care seeks a Communications & CRM Manager to own performance and optimization of communications platforms (Dialpad) and CRM systems (Zoho).+Dialpad Administration & OptimizationZoho CRM AdministrationIntegrations & Supporting PlatformsPerformance Monitoring ...