Power Systems Field Service Specialist - Sterling, VA
2 days ago
Job description
Step into a day in the field
It's 7:30 a.m. in the DMV area. You arrive on-site, review one-line diagrams, and jump into diagnostics on LV/MV switchgear while a customer's production line idles. Within minutes, you're tracing a fault across a PLC input card, validating protective relay settings, and coordinating with a senior engineer to confirm load calculations. By noon, the system is back online, safety logs are updated, and you're preparing a concise service report and recommendations for preventive maintenance. That's a typical win for a Power Systems Field Service Specialist at JDC Power Systems, LLC.
What you'll take on
- Troubleshoot, maintain, and repair electrical systems: transformers, circuit breakers, LV/MV switchgear, PLC controls, SCADA interfaces, and related industrial equipment.
- Independently diagnose issues on-site with minimal supervision, driving uptime and operational efficiency.
- Inspect, test, and verify systems meet standards and specifications; escalate complex issues collaboratively with senior technicians and engineers.
- Serve as the customer's primary technical contact during service visits, delivering clear explanations and practical solutions.
- Document service activities with precise test results, corrective actions, and performance notes.
- Plan and prioritize service calls, coordinate parts/resources, and close out tickets on time.
- Maintain accurate records: inventory, time, equipment usage, and work orders.
- Leverage remote diagnostic tools; assist both junior and senior technicians in remote troubleshooting.
- Lead site-specific safety assessments, conduct briefings, and ensure OSHA and company protocols are followed.
- Contribute to SOPs, share best practices, and recommend process improvements to elevate service quality.
Qualifications
- Education: High school diploma or equivalent required; Associate's in Electrical or Mechanical Engineering (or related technical field) preferred.
- Certifications: NFPA 70E, OSHA 30, or similar credentials are a plus.
Experience
- 3–5 years in field service focused on power systems, electrical equipment, or industrial controls.
- Proven ability to troubleshoot, service, and repair complex electrical systems and components.
- Exposure to field service management tools/software is beneficial.
- Hands-on work with PLCs, SCADA, transformers, circuit breakers, LV/MV switchgear, and protective relay systems.
Skills
- Advanced troubleshooting and analytical thinking to resolve complex technical problems.
- Comfort with electrical tools and test gear (multimeters, relay test sets) and diagnostic software.
- Clear communicator able to translate technical findings for diverse audiences.
- Time management to juggle multiple service calls and deadlines.
- Team-first mindset and collaborative approach.
Other requirements
- Frequent travel with overnight stays to customer sites and JDC locations across the country.
- Valid driver's license and clean driving record.
- Strong commitment to safety and client satisfaction.
- Ability to read and interpret electrical drawings, schematics, and wiring diagrams.
Bonus competencies
- Experience with low- and medium-voltage systems.
- Working familiarity with PLCs, SCADA, and protective relays.
Where you'll be
Location: DMV area — Regional office in Sterling, VA.
Travel: Daily/weekly travel throughout the region to customer facilities and internal field service locations.
Proficiencies we value
- PLC troubleshooting
- 120/208/240/480 V systems
- SCADA experience
- PLC wiring
Machines & technologies you'll use
- Switchgear: Mitsubishi, ABB, Siemens, Schneider Electric, Eaton
- PLCs: Siemens, Schneider Electric
JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.
JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.*
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