Case Manager 2 - Norfolk - Credo Community Center

    Credo Community Center
    Credo Community Center Norfolk

    1 week ago

    Description

    Job Type
    Full-time
    Description
    Schedule
    Full-Time: Monday-Friday 8:00am-4:30pm
    SUMMARY
    Promotes the ability of high-risk individuals to achieve independent living skills and stability in their psychiatric or medical conditions. Case/care management links individuals to service systems, then coordinates and monitors the provision of services. Services are individualized to the specific identified needs of each person in a culturally sensitive way. This is achieved using a holistic approach considering several areas of strengths and needs including, but not limited to the individual's: history, culture, spiritual preferences, education and employment information, social involvement, mental health and substance abuse status, medical needs, housing advocacy and needs, safety issues, legal issues and financial issues. The case/care manager encourages and assists the recipient to develop natural community supports and use community resources to encourage stabilization and integration into the community. This position may require use of personal vehicle to transport clients when an agency vehicle is not available.
    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Meets consistently with each service recipient to provide one on one support.
    • Maintains a working relationship with family of client.
    • Reports to the supervisor all pertinent information concerning illnesses, accidents, untoward events, staff difficulties, repair needs, etc.
    • Serves as coordinator of all services the person will receive while admitted to case/care management services.
    • Develops written care management plan/IAP based on assessed strengths and individualized needs per program requirement.
    • Links person to all services and supports listed on the individualized care management plan/IAP.
    • Advocates on behalf of the individual to gain access to needed services and supports in the least restrictive setting.
    • Provides on going case/care management services as needed.
    • Maintains adequate and appropriate written progress notes according to agency guidelines
    • Develops and maintains community/provider relationships. Resolves problems that interfere with self-sufficiency.
    • Assists program participants with academic, rehabilitation, social, employment and health supports.
    • Coordinates treatment with other agencies; gathering input for care management plan/IAP.
    • Increases use of appropriate community resources.
    • Assists in the development, review, and update of the care management plan/IAP.
    • Encourages participation in client's own care management plan/IAP.
    • Performs problem solving functions that overcome obstacles faced by the individual.
    • Ensures resident records are maintained in a manner compliant with federal, state, local and agency policies, procedures and regulation and conducts regular record keeping reviews and completes audits according to procedure.
    • Works within program budget.
    • Monitors and maintains high standard of service delivery.
    • Collects data for statistical purposes.
    • Maintains client confidentiality at all times.
    • Follows agency policies and procedures in all program areas.
    • Performs other duties as assigned or that may develop.
    • Management has the right to add or change the duties of this position at any time.
    Requirements
    QUALIFICATIONS
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    EDUCATION and/or EXPERIENCE
    Required: Bachelors of Arts or Science and two years of relevant experience or be a licensed Registered Nurse with two years of relevant experience or a Masters with one year of relevant experience, particularly with developmentally delayed and co-occurring disorder clients.
    CERTIFICATES, LICENSES, REGISTRATIONS
    Required: Must maintain valid driver's license and acceptable driving record.
    Salary Description

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