CalAim Case Manager - El Segundo - Upward Bound House

    Upward Bound House
    Upward Bound House El Segundo

    1 week ago

    Description

    About Upward Bound House
    UBH ends intergenerational family homelessness through crisis housing, permanent housing, and prevention services. For 30+ years we've led with compassion, equity, and collaboration in a fast-paced, mission-driven, growth-minded environment.
    About the role
    Join UBH's new CalAIM program supporting families enrolled with managed care plans. You'll deliver community supports (e.g., housing deposits, navigation, tenancy sustainment, day habilitation/skills-building) and partner with landlords to secure and stabilize permanent housing for homeless families.
    What you'll do

    • Complete comprehensive 5x5 assessments and create Family Service Plans.
    • Provide field-based services, including travel to multiple service locations.
    • Provide trauma-informed case management: referrals, coaching, goal tracking, and wellness checks.
    • Lead the housing process end-to-end: search, applications, landlord communication/negotiation, lease-up, and advocacy.
    • Document services in HMIS, EHR, and internal systems; maintain accurate case files.
    • Conduct habitability/health & safety checks on units.
    • Mediate landlord/tenant issues (late rent, repairs, neighbor concerns) with the housing stabilization team.
    • Collaborate with partner agencies; attend case reviews, community meetings, and required CalAIM trainings.
    What you bring
    • Bachelor's degree and 2+ years in human services (or equivalent relevant experience).
    • Experience with people experiencing homelessness; families preferred.
    • Working knowledge of fair housing laws and landlord/tenant practices.
    • Excellent communication, problem-solving, and boundary-setting; calm under pressure.
    • Commitment to trauma-informed, culturally responsive care.
    • Team player who can also work independently in a fast-changing environment.
    • Proficient with Microsoft Office and data systems (HMIS/EHR).
    • Valid CA driver's license and auto insurance; ability to work occasional evenings.
    Mandatory requirements
    Employment eligibility verification, reliable transportation, a current TB test, and a successful background check.
    Nice to have (optional)
    Bilingual skills; prior CalAIM, managed care, or housing navigation experience.
    Requirements
    • Employment eligibility verification and background check.
    • Current TB test.
    • Proof of auto insurance.
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