- Work directly with assigned integration technicians to provide feedback, education and growth
- Ensure all integrations orders are completed in a timely fashion
- Utilize production schedules and regular communication with Sales and Engineering staff
- Communicate regularly with managers, sales and operations staff to maintain an accurate understanding of upcoming projects
- Maintain current industry certifications of technical staff and build additional certifications as required by Zones and customers
- Regularly review lab equipment and arrange for replacements, upgrades or changes as needed
- Ensure that 100% of issues are resolved in a timely fashion and results
- Maintain daily run rate of configuration projects
- High School Diploma or Equivalent
- Must have demonstrated knowledge of PC operating systems, software, hardware and peripherals
- Solid understanding of all major Windows Operating Systems
- CompTIA A+ Certification, CompTIA Server+ or equivalent desirable
- Proficient in productivity applications like MS Office
- Working knowledge of WAN/LAN, network protocols (TCP/IP), and remote access
- Competent analytical and problem solving skills
- High level of accuracy and strong attention to detail
- Ability to accurately prioritize technical tasks based on customer requirements
- Ability to work under strict time constraints
- Experience with customer interaction and customer service
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Integration Technician - Kent, United States - Zones
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Integration Technician will be responsible for helping configure PC, Laptop and server units to the proper specification.
What you'll do as the Integration Technician:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: Compensation is benchmarked on local Washington area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
#LI-TO1
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
