Front Desk Agent The Beach Club Clubhouse - Spectrum Resorts

Description

THE BEACH CLUB CLUBHOUSE FRONT DESK AGENT

Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERVICE at our Clubhouse for our guests. We are looking for enthusiastic team members to assist guests with the highest level of customer service by greeting guests and providing attentive and cordial service to club members, potential club members, owners and guests.

Essential Duties:

• Ensure exclusive service to Club member(s) and member guests
• Answer telephone and all questions regarding the Club membership and services
• Issue Club member wristbands and guests wristbands for members and outside rental agencies
• Maintain distribution and collection of towels, games and movies
• Maintain point of sales for Club items and events
• Help with organization of some Club functions
• Check restrooms for neatness and supplies and request custodial services as needed
• Assist in cleaning club interior as needed
• Perform other duties as assigned.

Required Skills:

• Excellent written and verbal communication.
• Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
• Must be self-motivated with ability to in a team environment
• Must have excellent guest service and problem resolution skills.
• Prior Front Desk/Receptionist experience a plus

Physical Requirements:

• Must be able to stand/walk for entire shift
• Must be able to bend, kneel, and stoop
• Must be able to move/lift up to 25 lbs.

Compensation: $14.00 per hour

At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are

Is this who YOU are? If so, we may have a place for you at our family of resorts, in Gulf Shores and in Orange Beach.

Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We're doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.

Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say