Account Supervisor - Fort Worth, United States - Schaefer Advertising

Description

Job Description

THIS POSITION IS IN OFFICE IN FORT WORTH, TEXAS -- NOT A REMOTE OPPORTUNITY

At Schaefer Ad Co., our goal is to make life better for our clients, our team, our community and ourselves. Our culture impacts every area of the agency and is rooted within every employee from the top down. Across each discipline, every person at the agency is encouraged to be their best selves — even the agency dog. That's why Schaefer Ad Co. is more than just one person, a name on a building, or even just a place where people come to work. It is a place that fosters community, where differences are admired, and out-of-the-box ideas are encouraged. Within these four walls is an environment that demands self and team growth via exposure to new things. This mindset is what drives our agency to be an empowering place to work that always strives to maintain a fun, engaging and collaborative environment.

Whether it is through our various Schaefer outings or our internal kitchen happy hours, at Schaefer individuality is celebrated at every opportunity. The result of this type of environment is a place that every employee is proud to call home. Because at Schaefer Ad Co. we are more than just merely coworkers, we are a family – and not the type that is simply united by blood, or are forced to spend the holiday together, but a group of people who genuinely trust, care about, and look out for each other.

The Vision

Schaefer Advertising is seeking a senior-level marketing professional to fulfill the role of Account Supervisor by leading and managing our portfolio of Real Estate and Real Estate adjacent clients. In this role, you will have the opportunity to manage multiple brands for high-profile clients alongside a team of collaborative professionals. The ideal person is experienced and passionate about integrated marketing and has proven success within an advertising agency leading and managing a roster of clients. Extra points for proven success in economic development and/or real estate marketing, either through an agency, developer, builder, or brokerage firm.

The Account Supervisor will be responsible for managing 8-12 unique clients across our commercial, residential, mixed-use, multifamily and economic development portfolio, along with managing and developing a core account service team. At Schaefer, you'll have the opportunity to work at a rapidly growing agency alongside energetic digital and creative teams committed to building our clients' businesses, while contributing to the culture of our team. This is a high-growth opportunity for the right candidate. The ideal candidate will hold many, if not all of these key character attributes: You are direct but diplomatic, decisive driven to both succeed as well as get things done. You are ambitious, a bit strong-willed, enthusiastic, optimistic, warm, and persuasive. Your teams appreciate your steadiness, flexibility, and attention to detail.

Requirements

• 5-7 years' experience in advertising account management with demonstrated leadership in strategic client growth
• Experience in and a passion for integrated marketing
• The ability to handle multiple clients and projects at any one time is essential
• The ability to be the hub of a multi-faceted team, leading strategic and tactical initiatives across both traditional and digital platforms
• Well-rounded team player who realizes life isn't all about "self"
• Strong organizational and problem-solving skills
• Superior written and verbal communication skills
• Superior attention to detail
• Flexible and adaptable to change
• Able to build and maintain strong client relationships
• Ambition to grow your advertising experience and advance your career
• College degree, MBA preferred

Key Responsibilities

The Account Supervisor (AS) is expected to work seamlessly with agency teams to develop strategic plans and bring client initiatives to completion. In the AS role you will actively participate in the coaching and development of your direct reports within the Schaefer Talent Development program. The AS also has fiscal accountability at the portfolio level - including management of project and client budgets and account profitability and growth.

Strategic Planning

• Ability to identify and constructively think about strategic client opportunities and marketing initiatives under the leadership of agency management
• Leverage the agency planning resources for the development and presentation of strategic account plans and presentations

Account Supervision

• Plan and execute marketing programs that yield the desired business results for our clients
• Successfully manage, maintain and build client relationships to support agency growth
• Work in tandem with our VP of Innovation and Growth to set and execute the growth strategy for the vertical
• Maintain proactive communications with both client and management team on account and project status
• Own project management for all account initiatives to ensure projects are completed on time, within budget, and meet or exceed client expectations
• Articulate and adhere to agreed-upon project directives and production guidelines
• Collaborate effectively with digital, creative, production, and other teams to facilitate and complete client initiatives
• Develop the positioning strategy for all creative projects
• Sell the positioning strategy (creative brief) to clients and present to creative upon client approval
• Comfortably present the agency's POV/Creative in a compelling, engaging non-combative way to clients and internal stakeholders
• Prepare or oversee accurate and timely internal communication: conference reports, status reports, budgets, etc.

Talent Development

• Be an active manager who develops and coaches direct reports
• Conduct development and performance meetings with direct reports in accordance with the Schaefer Talent Development program
• Develop and oversee, in conjunction with direct reports, tri-annual development plans

Fiscal Accountability

• Initiate and sell appropriate recommendations to support client objectives and grow account profitability
• Create detailed, thoughtful proposals and scopes of work for client and new business initiatives
• Work in conjunction with the creative team, production manager, and external resources to develop estimates and get them approved by our clients
• Work with our production management and accounting teams on monthly billing for assigned clients
• Oversee and contribute to monthly client forecasting

Experiences - Our Ideal Account Supervisor:

• Is a proven independent leader with the capability to manage a team of agency experts and successfully bring a variety of digital and traditional projects to fruition for the client;
• Has demonstrated capabilities juggling a number of clients and client initiatives from strategic development to execution;
• Has successfully built trusted agency and client relationships in previous positions and a demonstrated track record of generating organic growth thanks to exceptional work;
• Has a voracious appetite for learning about your clients' businesses and about the world of advertising and brings existing experience and knowledge of integrated marketing across both business to business and consumer platforms;
• Sets a motivational tone and establishes a high degree of optimism with the people you work with and the clients we work for;
• Is outgoing, persuasive, very comfortable meeting new people, optimistic and upbeat in appearance, flexible with others and uses a persuasive and "selling" communication style;
• Is a good listener with the ability to glean important information from the team and client and to articulate those points, when required;
• Is very flexible and adaptable to change and pressure due to shifting priorities or deadlines. You respond positively to unpredictable situations or problems that can occur throughout their work responsibilities;
• Sometimes perceived as impatient, but in reality, driven to react quickly and juggle tasks simultaneously. Pushes yourself and those around you to perform at peak levels;
• Not afraid to get your hands dirty and do the work to ensure exceptional results and client experience;
• Has a high emotional IQ and is attentive to the needs of others while balancing the objective needs of the situation,
• Uses practical, common sense to develop intelligent solutions to problems; and
• Proactively uses agency resources to develop and present a strategic direction for accounts in partnership with the account leadership and owns all project management related to client initiatives.

Benefits

• 401k with 3% Employer Contribution
• Health, Dental, and Life Insurance
• Voluntary Vision Insurance
• Generous Paid Time Off
• Personal Days, Generous Holiday Schedule
• Dog Friendly Office
• Annual Company Trip
• Hybrid Work Opportunities
• Reports to EVP, Account Strategy & Client Development

Schaefer Advertising Co. Talent Philosophy

Performance:

Every job in the world comes with a certain set of expectations. But at Schaefer, we set the bar unapologetically high. Exceeding expectations is a great place to start. Every job matters, and whether it's behind the scenes or in front of our clients, performing each task with excellence is what sets us apart.

Behavior:

Every Schaefer employee is responsible for positively contributing to the length and breadth of our culture. We have a responsibility to each other and to our clients, so we will be our best, healthiest selves. That doesn't mean we're all the same; we're a diverse collection of personalities, preferences, tastes and talents. We will be patient. We will be kind. We will be respectful and compassionate. We will put others first. We will always tackle conflict with respect.

Differentiation:

Good work is expected. Great work is rewarded. We all play a role in advancing this company forward, and each person's path will be clearly defined based on their responsibilities, performance, capacity to grow, and drive to learn. We invest and reward employees who consistently demonstrate a drive for the company and personal growth.

Transparency:

We will provide a clear path for all employees through training and experiences to develop the skills and characteristics needed for advancement. We value transparency in the form of open and honest dialogue across every position in the company. We want to understand your career aspirations – and we will be transparent with you as that relates to your opportunity for growth and advancement.

Accountability:

No one's perfect. And no one's an island. If we're going to meet our high standards and lofty goals for growth and achievement, we all need accountability. To us, this isn't a looking down but a coming alongside of one another as we all pursue excellence. You have a responsibility to yourself and to the agency to do what you say you are going to do when you said you were going to do it. And help hold others accountable to do the same.

What's Next? If this opportunity and more importantly, Schaefer Advertising, feels like the right fit for you, please submit your resume and cover letter here. All applicants will be contacted by our team with a follow-up response. Our hiring process is rigorous, so expect a deep dive into not only what you know but who you are, all designed to ensure that we make the best hiring decisions for you and us.

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