Benefit Program Specialist I - Portsmouth - Abacus Solution Group

    Abacus Solution Group
    Abacus Solution Group Portsmouth

    5 days ago

    Description

    Abacus Corporation is a family-owned leader in workforce and talent solutions with over 80 years of experience. We specialize in connecting skilled professionals with direct hire opportunities across industries like industrial, security, healthcare, finance and professional services.

    Known for our supportive culture and long-standing client partnerships, Abacus offers more than just a job—we provide a path to lasting career growth with trusted employers nationwide.

    Under general supervision, this position is responsible for determining eligibility for public assistance programs and services to include securing and verifying case information. Reports to the Benefits Programs Supervisor.

    ESSENTIAL JOB FUNCTIONS

    Interviews individuals to determine initial and ongoing eligibility for benefits and public assistance programs; explains scope of multiple benefit programs and determines eligibility for assistance; explains applicant's rights and responsibilities; reads, interprets, and applies policies and procedures; secures and verifies financial, social and employment data from applicant; assists applicants/recipients in completing required forms, as necessary.

    Processes applications by collecting and analyzing data received from customers and various electronic sources. Establish and maintain electronic case files by utilizing documentary evidence to substantiate case determinations while keeping customers informed of case status. Manages assigned cases by organizing workload, establishing priorities, ensuring that established deadlines are met, and prepares monthly reports.

    EDUCATION & EXPERIENCE

    High School Diploma or equivalency and six months to 1 year of experience in program eligibility, interviewing, information collection or case management work; or any equivalent combination of education and experience providing the required knowledge, skills and abilities listed previously.

    SPECIALIZED KNOWLEDGE

    Under general supervision, is responsible for determining eligibility for SNAP, Medicaid (Families and Children, (ABD) Aged/Blind/Disabled, (LTSS) Long-Term Care) and Auxiliary Grants.

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