Clinical Case Manager_YAC - San Francisco, United States - Felton Institute

Description

Job Description

Clinical Case Manager_YAC
Young Adult Court Clinical Case-Management (CCM)

Agency Overview

Founded in 1889, Felton Institute is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Our mission is to respond to human needs with cutting-edge social services and treatments that combine the best social science research with cultural sensitivity, a deep respect for the consumer, and a commitment to social justice.

Program Description

The last two decades have given rise to a body of research establishing that young adults are fundamentally different from both juveniles and older adults in how they process information and make decisions. The prefrontal cortex of the brain, responsible for our cognitive processing and impulse control, does not fully develop until the early to mid-20s. Our traditional justice system is not designed to address cases involving these individuals, who are qualitatively different in development, skills, and needs from both children and older young adults.

Young Adult Court (YAC) in San Francisco is part of the larger Collaborative Court system and serves eligible young adults ages 18-24 for an average of 18 months. Collaborative partner agencies include the Superior Court, Office of the District Attorney, Office of the Public Defender, the Department of Public Health, Adult Probation Department, Department of Children, Youth and their Families, and Felton Institute.

Position Summary

The Clinical Case Manager (CCM) evaluates risks and strengths of TAY participants and develops a Wellness Care Plan in collaboration with client and the court. Wellness Care Plans address the goals and needs of the participant, and typically address mental health, substance use, housing linkage, physical health care, benefits acquisition, and employment services. The collaborative court utilizes the care plan goals to track client accountability throughout the program.

Clinical Case Managers provide integrated mental health and substance use support through individual and group interventions, including Cognitive Behavioral Therapy, Dialectical Behavioral Therapy skills, and targeted life skills. The Clinical Case Manager strives to create a welcoming, safe, supportive and culturally affirming environment for participants. All CCM's maintain accurate and detailed documentation, manage data entry, and reporting to collaborative partners.

Program Specific Responsibilities

• Conduct bio-psycho-social/criminogenic screening interviews and diagnostic evaluations in/out of custody, and complete required written assessments and reports.
• Provide individual therapy and treatment services to address substance use and underlying mental health concerns such as depression, anxiety, complex trauma, and addiction within the context of a harm reduction approach and strengths based, client centered work.
• Provide intensive case management, and work collaboratively with community providers to help maintain stability, promote recovery and/or mental and health care supports; this may include advocating on behalf of the client.
• Plan and facilitate weekly skills groups in person and virtually; may include development of curriculum.
• Proficient knowledge of (and/or able to receive training) Motivational Interviewing, Cognitive Behavioral Therapy, and other evidence-based and evidence-informed practices suitable for diverse TAY participants.
• Develop and implement Wellness Care Plans with participants in collaboration with community partners and the court.
• Develop and maintain strong clinical relationships with clients with an emphasis on clear boundaries.
• Support participants with accessing culturally appropriate community-based resources.
• Meet all deadlines and comply with requirements for documentation and reporting.
• Ability to manage multiple databases, use the Office Suite and cloud based file storage.
• Carry a case-load of approximately 15-17 participants varying in intensity and need.
• Participate in weekly clinical supervision and demonstrate self-reflection, introspection and awareness of transference and/or countertransference.
• If BBS registered, be responsible for required BBS paperwork and renewal requirements.
• Participate in weekly staff meetings, collaborative partner meetings and court meetings.
• Other duties as required.

Minimum Qualifications

• Master's degree in Social Work, Counseling Psychology, or related fields of clinical behavioral sciences.
• Licensed or license-eligible preferred.
• Minimum of 2 years' experience of providing mental health treatment and/or case management for young adults, including experience working with individuals with co-occurring disorders.
• Must be able to acquire jail clearance in the City and County of San Francisco.
• Comprehensive range of mental health and substance use counseling and crisis intervention skills.
• Demonstrates understanding of diagnosis referenced in most current Diagnostic and Statistical Manual and how diagnostic symptoms may impact a client's ability to engage in YAC program requirements.
• Strong organizational, communication, interpersonal, and time-management skills.
• Ability to maintain accurate and timely documentation of clinical work.
• Exhibits understanding of developmental stages, with a focus on Transitional Age Youth.
• Experience working with TAY who are justice impacted and court diversion programs a plus.
• Ability to work independently and collaboratively within an interdisciplinary team.
• Knowledge of San Francisco/Bay Area TAY services and resources; familiarity with multi-cultural populations, especially African-American, Asian and Latino cultures.
• Bi-lingual (Spanish/English) strongly encouraged.
• Ability to manage transportation to and from county jails and other off-site locations.