- Communicate with customers via phone and email to address warranty inquiries, resolve product issues, and provide information about our product warranties.
- Manage customer's furniture and appliance issues.
- Negotiate and resolve customer complaints or concerns in a professional and timely manner.
- Collaborate with other departments and agencies to ensure customer satisfaction and resolve any issues that may arise.
- Work closely with, and guide, a repair tech to insure excellent repair times.
- Work with our many vendors and representatives to utilize manufacturer warranties.
- Work with our extended warranty company and app to get service for our customers.
- Manage and keep track of credits and parts from various manufacturers.
- Strong initiative with the ability to work with minimal supervision.
- Strong communication skills with the ability to manage customer complaints professionally. Applicants should be able to handle stress effectively and not take complaints personally.
- Professional in demeanor and appearance, with a cando work ethic.
- Proficient in using computer systems, phone system, and software applications.
- Ability to multitask and prioritize tasks effectively.
- Strong problemsolving skills with the ability to think quickly on your feet.
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Freshworks San Juan, United States Full timeLead - Business System Service (Workday HR Functional Consultant) Full-time · Function: · Business Applications(INT) · Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering softw ...
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Compass Group San Juan, United StatesFood & Beverage Supervisor @ The Puerto Rico Convention CenterClick Here to Apply OnlineJob Description Levy Sector Position Title: Food & Beverage Supervisor @ The Puerto Rico Convention CenterPay Range: $13.00 to $18.00 We Make Applying Easy Want to apply to this job via text m ...
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Oracle Farmington, United StatesPlease note: This position is onsite in Farmington, New Mexico. · Overview · Are you a creative person who loves a challenge? Solve the complex puzzles you've been dreaming of as our Sr. Manager & App Leader. If you have a passion for innovation in tech, we want you on our team T ...
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Supplemental Health Care Farmington, NM, United StatesSupplemental Health Care is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Farmington, New Mexico. · Job Description & Requirements · Specialty: OR - Operating Room · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job ...
Customer Service Lead - Farmington, United States - Hefner Furniture
4 weeks ago
Description
Overview:
We are seeking a highly motivated and dynamic individual to join our team as our Customer Service Lead.
As a Customer Service Lead, you will be responsible for providing exceptional service to our customers and ensuring their product issues are resolved to the best of Hefner's ability.
This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.Duties:
Skills:
Pay starts at 13.50 an hour and benefits include medical insurance, paid time off, relaxed work environment, flexible schedules and opportunities for career advancement.
Job Type:
Full-time
Pay:
From $13.50 per hour
Expected hours: 36 – 43 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
Customer service: 1 year (Preferred)
Ability to Relocate:
Farmington, MO 63640:
Relocate before starting work (Required)
Work Location:
In person
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