Jobs

    Service Advisor - Granbury, United States - Jerry Durant Auto Group

    Jerry Durant Auto Group
    Jerry Durant Auto Group Granbury, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Service Advisor -

    Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You'll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up.

    On a typical day, this will include:

    • Upselling additional services using low pressure, high integrity methods
    • Providing accurate repair/maintenance estimates
    • Adhering to policies on vehicle care and operation
    • Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
    • Reviewing and explaining repairs and associated costs with customers
    • Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
    • Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards

    The Rewards:

    • A competitive salary
    • A great working environment where you'll be supported by a team of professionals
    • Medical, Dental & Vision Insurance
    • 401K Retirement Savings Plan
    • PTO
    • Discounts on vehicle purchases
    • Advancement opportunities for high performers The requirements:
    • Outstanding customer service skills
    • A positive attitude
    • Previous experience in a similar role would be highly desirable

    About Our Dealership

    Jerry Durant Auto Group in Weatherford, TX, also serving Abilene, TX and Fort Worth, TX is proud to be an automotive leader in our area. Since opening our doors, Jerry Durant Auto Group has kept a firm commitment to our customers. Customer satisfaction is our highest priority, and our staff is fully committed to achieving this goal in every aspect of our business.

    If you're looking for a rewarding career using your outstanding customer service skills, apply today.

  • Shottenkirk Automotive

    Service Advisor

    2 weeks ago

    Shottenkirk Automotive Granbury, United States

    Overview: · Competitive Pay Plan · Great Benefits · The Shottenkirk Automotive Group currently operates 26 Automotive Dealerships in 6 states and employs over 2,300 people Our dealership is proud to serve customers in Granbury and the surrounding areas. We believe culture make ...

  • Jerry Durant Auto Group

    Automotive Service Technician

    2 weeks ago

    Jerry Durant Auto Group Granbury, United States

    Job Description · Job DescriptionAutomotive Technician – · Are you passionate about what you do? Does working on and repairing cars really rev your engine? Then it's time you were rewarded for your skills/experience. That's why we believe in offering you an opportunity to work a ...