Customer Service Coordinator - New Windsor - Interwell Health

    Interwell Health
    Interwell Health New Windsor

    3 days ago

    Description
    Job Title: Customer Service Coordinator

    At Interwell Health, we are seeking a highly skilled and compassionate Customer Service Coordinator to join our team. In this critical role, you will be responsible for providing exceptional customer service to individuals in need of transportation assistance.


    Main Responsibilities:

    • Answer transportation-related phone calls and schedule on-demand rides for qualifying requests.
    • Partner with transportation vendors to coordinate ride requests varying in complexity, ensuring timely transportation to appointments.
    • Display professionalism, compassion, empathy, and active listening skills to understand caller needs and offer suitable solutions.

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