Front Desk Associate - Charleston - PickleRage

    PickleRage
    PickleRage Charleston

    1 week ago

    Part time
    Description
    Front Desk Associate - Part Time
    This position is open and applications are currently being accepted ahead of our upcoming club opening. The start date for the position is to be determined, but will likely be at the end of November/beginning of December.
    We encourage interested candidates to apply at any time, as we are constantly seeking talented individuals to join our team.
    Come join our growing team at PickleRage, Charleston's indoor pickleball center Pickleball is the fastest growing sport in the country, and we are looking for energetic, organized, and self-motivated individuals to provide exceptional customer service for members and guests. The person(s) in this position operates the front desk and lounge area for shifts during the mornings, evenings, weekends, or holidays.
    Job Description and Responsibilities
    • Greet members/guests, answer phones, and give facility tours
    • Promote membership programs/events and encourage member/guest sign up
    • Process and collect payments from members/guests by using the POS system
    • Oversee court reservations using court reservation system ensuring that members/guests are checked in and occupying assigned courts
    • Ensure registration and check in/checkout procedures are followed
    • Assist with the registration and running of programs and special events
    • Process POS transactions for pro shop and lounge items
    • Attend to Lounge area patrons, take drink and food orders from members/guests and serve ordered items including wine/beer.
    • Assist with Pro Shop upkeep, stocking and display
    • Ensure the facility presents as inviting and clean to all members and guests
    • Execute opening/closing procedures
    • Attend all training sessions and regular staff meetings
    • All other duties as assigned
    Qualifications and Experience Desired
    • Excellent communication skills.
    • Dependable, high energy, and team oriented.
    • Front Desk and/or Customer Service experience 1 year plus
    • Must have a friendly, outgoing personality and enjoy social interaction.
    • Ability to accept guidance and supervision
    • Ability to make quick decisions that best serve facility members and guests.
    • Ability to learn and use registration software and other related computer functions
    • Prefer experience regarding cash and credit transactions.
    • Customer service interaction experience
    • Willingness to be flexible and available to work occasional evenings and weekends as required for meetings and special events
    • Current or ability to obtain CPR and First Aid certifications
    • Must have the ability to pass a background check
    • Must be 18 years of age or older
    • Must have a valid form of ID
    WORK ENVIRONMENT:Includes a typical gym environment, with exposure to excessive noise or adverse environmental issues, including exposure to heat, cold, and inclement weather conditions. Mode of transportation for travel typically will include automobile.
    PHYSICAL REQUIREMENTS:Ability to sit and stand for prolonged periods of time. Ability to perform light maintenance work which may require climbing, stooping, squatting, kneeling, reaching above the head and reaching forward. Occasionally climbs ladders. Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
    COMPENSATION:Starting pay - $16.00/hour

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