Financial Counselor - Los Angeles, United States - UCLA Health

Description

• Verifying accurate demographic and financial information
• Reviewing and interpreting insurance benefits
• Providing financial counseling and screening
• Handling charity applications and credit assessments
• Establishing all financial arrangements and refer appropriate cases to other agencies to assist patients with discharge/post hospital care.
• Working closely with Patient Placement, Care Coordination, Social Services, and Patient Business Services to ensure accurate and timely reimbursement.
• Ability to write concise, grammatically correct reports and correspondence
• Proficient in basic math
• Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

• Working knowledge of third-party payer relationships as well as relevant state and federal health programs
• Working knowledge of third party payer and medical terminology
• Ability to adapt to and implement changing registration procedures
• Working knowledge of HMOs, PPOs, and insurance contracting
• Ability to analyze information, problems, situations, practice or procedures
• Excellent communication and interpersonal skills, including proper phone etiquette
• Bilingual English/Spanish abilities, preferred
• PC proficiency and basic math knowledge
• Strong organizational and interpersonal skills
• Independent decision-making skills and sound judgment
• Ability to adhere to departmental policies and procedures and work rules
• Flexibility in working varied schedules and at a variety of locations when necessar