Help Desk Analyst - Knoxville, TN
1 month ago

Job summary
The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations.Responsibilities
- Answer all calls for help either by phone, chat, email,
- Manage and prioritize central ticketing queue to ensure timely resolution of issues
- Perform troubleshooting through diagnostic techniques for retail stores,
- Determine the best solution based on issues and details provided by Guests
- Prioritize events problems resolution in logs
Job description
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.Get full accessAccess all high-level positions and get the job of your dreams.
Similar jobs
We are seeking a Help Desk Analyst to be the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. · Answer all calls for help either by phone, chat, email, or portal entry using ticketi ...
1 month ago
We are a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. · We strive to uplift and inspire others to join our movement to stand out for good. · ...
1 month ago
The Help Desk Analyst is responsible for providing technical and operational support to stores, home office, and distribution center organizations. They will track all support issues, resolve issues, follow up on escalations. · ...
1 month ago
Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques throughout the country. · ...
1 month ago
Our client is seeking an IT Systems Support Analyst to serve as the front line of technical support for internal users. · This role is hands-on, people-facing, and critical to keeping daily operations running smoothly. · You'll troubleshoot issues, manage service tickets, and sup ...
1 month ago
This position is the connective tissue between technology and the people who rely on it every day. · You'll directly impact productivity, employee experience, and operational continuity by keeping systems stable, users supported, · and problems solved before they snowball. ...
1 month ago
The IT Analyst will own the IT onboarding and offboarding process and collaborate with all relevant departments to ensure efficient processes. · ...
1 week ago
As an IT Analyst at South College in Knoxville, TN the candidate will be responsible for owning the IT onboarding and offboarding process ensuring new employees receive required hardware technology accounts and documentation collaborating with relevant departments to ensure effic ...
1 week ago
This is a full time opportunity for an IT Support Analyst to provide technical assistance in the field or remotely related to computer systems hardware and software. · ...
3 weeks ago
Kick-start your IT career at the ground level of a mission-driven, high-tech organization As a Support Analyst I at Centrus Energy you'll be the friendly first responder for everyday technology needs—keeping desktops systems and users up and running With hands-on experience mento ...
6 hours ago
The Quality Assurance Analyst develops clear performance measures audits interactions and task work delivers a quantitative scorecard and designs targeted training and development plans to drive continuous improvement ensuring every team member meets or exceeds expectations. · ...
1 month ago
+Job summary · The Systems Analyst analyzes and solves computer issues for the Department of Energy (DOE) headquarters, Oak Ridge Office (ORO). · + · +Benefits,Medical - Dental – Vision, · Dental, · Vision, · ,Family Planning/Fertility Assistance,/p> ...
4 weeks ago
The Quality Assurance Analyst is responsible for defining, implementing, and maintaining rigorous quality standards across all departments, · Define clear, measurable QA metrics and KPIs for call center and underwriting support operations. · Conduct regular audits of calls... · ...
4 days ago
XCEL Engineering has an opening for a Cybersecurity Analyst to support their Defensive Cyber Operations team. · ...
3 weeks ago
XCEL Engineering has an opening for a Cybersecurity Analyst to immediately support their Defensive Cyber Operations (DCO) team. · This position's primary responsibility is to conduct event triage in a tiered operational security model while training in and supporting vulnerabilit ...
2 weeks ago
This position will perform x-ray testing including body mechanics and patient movement using knowledge of anatomy and physiology. · ...
1 week ago
The Solution Administration Lead is responsible for managing, mentoring, and supporting our Oracle ERP solution admin team.As the Solution Administrator Lead,your time will be spent defining and implementing proactive processes for supporting the Oracle ERP implementation, · prov ...
2 weeks ago
The Quality Assurance Analyst is responsible for defining, implementing and maintaining rigorous quality standards across all departments, call center operations and the entry-level underwriting support group. This role develops clear performance measures audits interactions and ...
1 month ago
XCEL Engineering is seeking a qualified applicant for an HRIS Functional Analyst role. · Serve as the functional subject matter expert for Compensation, Employee Central, and SAP HCM Benefits. · Configure and maintain system functionality including business rules, workflows, elig ...
1 month ago
XCEL Engineering has an opening for a Cybersecurity Analyst to immediately support their Defensive Cyber Operations (DCO) team. · Support the DCO environment in identification and analysis of threats in Security Incident and Event Management (SIEM) alerts, dashboards, and queries ...
3 weeks ago