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    Lead Audio Visual Field Technician - Seattle, WA, United States - EOS

    EOS
    EOS Seattle, WA, United States

    2 weeks ago

    Default job background
    Description

    EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.

    Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

    We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

    **THIS POSITION MAY REQUIRE UP TO 50% TRAVEL.
    Lead the Installation and de-installation of AV/Telepresence products
    Lead a team of AV Technicians on Installation Projects
    Configuration of endpoints and infrastructure
    Performs preventative maintenance to ensure equipment and room is ready for use
    Responsible for identifying defective/failed equipment and providing solutions
    Completion of Post Installation Assessments
    Perform on site User Acceptance testing
    Install software upgrades
    Communicates with management team throughout the day, as it relates to assignments
    Project reporting and updating
    Document and report hardware failures also Manages Break/Fix and RMA requests as needed
    Supervise, instruct and help with rack building processes
    Travel to customer sites nationally as required
    Experience Terminating, Configuring and Programming at least one of the following types of equipment: Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required
    Must be agile, and exhibit a strong sense of urgency
    Be eligible, willing and able to work and travel globally when required
    Responsible and reliable, capable of working alone as well as part of a team
    Good organization and time management skills with proven ability to manage multiple priorities
    Good written and verbal communication skills
    Be flexible and adaptable to change and hours of work, to meet the needs of the customer
    Audio (BIAMP, QSC, POLYCOM)
    Video (Cisco, Polycom)
    Journeyman or EL06 License
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