Manager, IS Service Desk - Philadelphia, PA

The Service Desk Support Tech will provide first and second-line technical support to internal and external staff. · ...

The Service Desk Support Tech will provide first and second-line technical support to internal and external staff. · ...

The Manager, IS Service Desk oversees the daily operations of the Client Contact Center team ensuring that technical issues reported by internal staff and external business users are resolved efficiently effectively and professionally. · ...

+The Service Desk Support Tech will provide first and second-line technical support to internal and external staff. · +Serve as a single point of contact for service requests from the user community regarding IT issues and questions. · Experience and in-depth knowledge of Service ...

The Philadelphia Gas Works (PGW) is the largest municipally owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers.  From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. · Operat ...

The Service Desk Agent I provides first-line technical support to faculty, staff, and students. · Assist users in the resolution of problems related to system operations. · Create, update, and close tickets in accordance with Service Level Agreements (SLAs) · ...

We're on a mission to bring more distributed renewable energy online across the U.S. · Responding and resolving desktop support inquiries via our ticketing system, email, or phone. · Excellent communication skills are a must (face-to-face, written, and telephone) · ...

We are looking for a Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing customer service and resolving technical issues via phone, email or ticketing system. · Responsibilities include troubleshooting software and hardware prob ...

This position provides Tier 1 support for NASA IT services including but not limited to desktop, mobile devices, networks, and password resets. · ...

+Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. · +Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. · Troubleshoot and resolve system hardware and software problem ...

Lensa partners with DirectEmployers to promote this job for TWO95 International. · Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. · ...

Drexel University Libraries seeks a highly self-motivated individual to fill the position of evening supervisor. · ...

Drexel University Libraries is seeking a highly self-motivated individual to fill the position of evening supervisor. · ...

Drexel University Libraries is seeking a self-motivated individual to fill the position of evening supervisor for the Service Desk and overall functioning of the Library in the absence of professional staff. · ...

We are seeking an entry‑level Service Desk Technician to provide front‑line support for incoming customer and field operations inquiries. This role focuses on delivering an excellent customer experience while troubleshooting hardware issues supporting kiosk related service reques ...

Job summary · The Service Desk Technician will be responsible for the monitoring, management, and maintenance of computer systems for multiple clients.Windows Server Management · Network Management · Customer Support · ...

El Front Desk Representative/Guest Services Fellow es responsable de asegurar la continuidad del servicio al huésped proporcionado por los empleados de recepción (voluntarios e internos). · ...

This role will be responsible for systems monitoring, troubleshooting hardware & software, providing positive customer experience by solving issues reported through email and phone. · ...

+Job summary · Under the direction of the Director of House Operations, the Front Desk Representative/Guest Services Fellow is responsible for ensuring the continuity of guest services provided by front desk staff (volunteers and interns). +ResponsibilitiesWork with the Guest Ser ...

We need this position to solve IT problems in a timely manner and document known issues and solutions. This is an over-the-phone technical support position that includes supporting desktop applications and programs. · 6 months of related experience · A combination of experience a ...