- Assist customers in servicing, repairing and explaining each service need.
- Understanding customers' requirements and concerns; matching requirements and concerns to various service options.
- Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
- Keeps abreast of new products, features, accessories and attend product training as required.
- Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.
- Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
- Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
- A minimum of 5 years of experience as a Service Manager is required.
- Strong focus on providing excellent customer service.
- A high school diploma is required.
- Automotive Service Management / Dealership: 5 years
- Clean and valid Driver's License
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Director of Family Services
2 weeks ago
White Oak Enterprises, Inc. Fulton, United States**Role Purpose and Trajectory**: · This role will facilitate the current Vice President of Family Services' retirement, with the ultimate opportunity to design, build, and lead the White Oak Family Services division as its demands change over the coming decades. For the first two ...
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Director of Dining Services
3 weeks ago
Addington Place of Alpharetta Alpharetta, United States**Company Description** · Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will oversee and control da ...
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Service Director
3 weeks ago
Gallery Residential Atlanta, United StatesJob Title: Service Director · Department: Property Management · Reports To: Community Director · FLSA Status: Non-Exempt · Position Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities ...
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Service Director
3 weeks ago
BHS Corrugated & Robotics Atlanta, United StatesJob Description · Job DescriptionBHS Corrugated is seeking a Service Director to join our growing team in Atlanta, GA · Summary · As the Service Director at BHS Corrugated North America, Inc., you will lead the service team to achieve budgeted sales and profit goals while ensurin ...
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Service Director
3 weeks ago
Mike Rezi Nissan Atlanta Atlanta, United StatesJob Description · Job DescriptionJob Summary: · Come join the largest Nissan store in the state of Georgia equipped with 40 service bays where we write 2,000 plus repair orders a month. We have just recently been awarded the National DealerRater Dealer Year award for customer ser ...
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Service Director
3 weeks ago
MIKE REZI NISSAN ATLANTA Atlanta, United StatesJob Summary: · Come join the largest Nissan store in the state of Georgia equipped with 40 service bays where we write 2,000 plus repair orders a month. We have just recently been awarded the National DealerRater Dealer Year award for customer service among all Nissan stores in ...
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Service Director
2 weeks ago
Gallery Residential Atlanta, United StatesJob Description · Job DescriptionJob Title: Service Director · Department: Property Management · Reports To: Community Director · FLSA Status: Non-Exempt · Position Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and exter ...
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Service Director
3 weeks ago
BHS Corrugated - North America Atlanta, United StatesBHS Corrugated is seeking a Service Director to join our growing team in Atlanta, GA · Summary · As the Service Director at BHS Corrugated North America, Inc., you will lead the service team to achieve budgeted sales and profit goals while ensuring the highest levels of custome ...
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Food Services Director
1 week ago
Five Star Senior Living Whitehall, United StatesKey Responsibilities · The Opportunity · We are looking for a Dining Service Director to join our team. The Dining Service Director has the responsibility for leading the dining service team members toward client satisfaction with food quality and meal service. The successful l ...
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Director of Clinical Services
2 weeks ago
Centria Autism Atlanta, United StatesJob Description · Job DescriptionEvery child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their ...
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Director Payroll Services
1 week ago
Genuine Parts Company Atlanta, United StatesPOSITION TITLE - Director, Payroll Services (Workday experience is a requirement) · REPORTING RELATIONSHIP - This role reports to GPC's Senior Director, Global Payments, and manages a team of 14 · LOCATION - Corporate Headquarters, Atlanta, Georgia (Hybrid: 3 days in office – 2 r ...
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Director, Customer Service
2 weeks ago
CoStar Realty Information, Inc. Atlanta, United StatesDirector, Customer Service - · Job Description · **CoStar Group Company Intro:** · CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ ...
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Director, Customer Service
1 week ago
CoStar Group Atlanta, United StatesDirector, Customer Service - · Job Description · CoStar Group Company Intro: · CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, Co ...
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Director of Outpatient Services
3 weeks ago
Compass Associates Georgia, United StatesDirector of Outpatient Services - Behavioral Health · $80,000 - $110, k), Medical, FSA's, HSA's, EAP, Sick Days, AD&D and more · Outpatient - Behavioral Health | SUD and Mental Health · Valdosta, GA · Overview · Compass Associates are delighted to be searching on behalf of ...
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Service Director
2 weeks ago
Gallery Residential Atlanta, United StatesJob Description · Job DescriptionJob Title: Service Director · Department: Property Management · Reports To: Community Director · FLSA Status: Non-Exempt · Position Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and exter ...
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Service Director
3 weeks ago
BHS Corrugated North America Atlanta, United StatesBHS Corrugated is seeking a Service Director to join our growing team in Atlanta, GA · Summary · As the Service Director at BHS Corrugated North America, Inc., you will lead the service team to achieve budgeted sales and profit goals while ensuring the highest levels of customer ...
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Service Director
2 days ago
Gallery Residential Atlanta, United StatesJob Description · Job Description · Job Title: · Service Director · Department: · Property Management · Reports To: · Community Director · FLSA Status: · Non-Exempt · Position Summary: · The Service Director oversees and performs technical and mechanical work that ensures ...
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Service Director
2 weeks ago
BHS Corrugated & Robotics Atlanta, United StatesBHS Corrugated is seeking a Service Director to join our growing team in Atlanta, GA · Summary · As the Service Director at BHS Corrugated North America, Inc., you will lead the service team to achieve budgeted sales and profit goals while ensuring the highest levels of custome ...
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Service Director
2 weeks ago
MIKE REZI NISSAN ATLANTA Atlanta, United StatesJob Description · Job Description · Job Summary: · Come join the largest Nissan store in the state of Georgia equipped with 40 service bays where we write 2,000 plus repair orders a month. We have just recently been awarded the National DealerRater Dealer Year award for custome ...
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Service Director
1 week ago
BHS Corrugated & Robotics Atlanta, United StatesBHS Corrugated is seeking a · Service Director · to join our growing team in Atlanta, GA · Summary · As the Service Director at BHS Corrugated North America, Inc., you will lead the service team to achieve budgeted sales and profit goals while ensuring the highest levels of cu ...
Service Director - Atlanta, United States - Hennessy Auto Group
Description
Duties are performed throughout the dealer premises, both indoors and outdoors. Work includes frequent movement around the company facilities and the outdoor car lot to move vehicles. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit.
The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
Service Director professionals in Atlanta
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ANGELO MOLINO
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